Router from eBay not working - user error?

January 27, 2010 at 16:28:07
Specs: Windows XP
Hello, I've just recently bought a new router of eBay because the one we got with our new ISP didn't have wireless network access. We bought a D-Link DIR-300. The problem is it's not recognising the internet connection. Also when I plug in the phone line to the router the phones in the house have no dial tone.

The internet connection is active.

The router is installed.

There are filters installed on router/phonelines.

Possible configuration error.

Thanks for any help :).


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#1
January 27, 2010 at 17:08:59
Phone line? What type of internet connection do you have?

How do you know when a politician is lying? His mouth is moving.


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#2
January 27, 2010 at 21:21:56
Adsl 1.. 1500/256.. AAPT.. PPPOE

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#3
January 28, 2010 at 06:08:36
You might have to call the ISP to reset the connection.

How do you know when a politician is lying? His mouth is moving.


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Related Solutions

#4
January 28, 2010 at 06:21:27
There is two cases here.

Case 1: The router you bought off eBay may be lemon. If this is the case, contact the seller.

Case 2: Not all routers will work with all every ISP. You should have first asked your ISP if what you plan to buy will work with their internet connection. Alternatively you could have bought wireless access point adapter that you can hook to what they gave you.

i_Xp/Vista/W7User


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#5
January 28, 2010 at 08:54:24
"The problem is it's not recognising the internet connection. Also when I plug in the phone line to the router the phones in the house have no dial tone."

Here is your problem. You need to plug your phone line into a modem first, then from the modem into the router.


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#6
January 28, 2010 at 10:07:52
Thats the problem. The router doesn't have a built in modem. You are plugging a telephone connection into an Ethernet socket and killing the telephone circuit.

Stuart


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#7
January 28, 2010 at 19:58:05
Thanks alot for everyone's input, i appreciate it, turns out Stuart and THX 1138 nailed it; the router didn't have a modem. All fixed now, TYVM!

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