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Router Disconnects from Internet

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Name: jazmaan
Date: May 14, 2004 at 10:03:30 Pacific
OS: Win XP Pro
CPU/Ram: P4, 256k
Comment:

My Microsoft Wireless Router worked fine for many months. But recently it has been spontaneously disconnecting from the DSL internet more than once a day. Unplugging it from its power supply and then plugging it back in fixes the problem - until the next time. What else can I do?



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Response Number 1
Name: PlanetE
Date: May 24, 2004 at 15:05:15 Pacific
Reply:

Jaz,
Have you tried resetting the router to the factory defaults and then updated the firmware?

Are you sure the router is disconnecting from the DSL modem and it's not the modem itself or your network card?

Microsoft's getting out of the wireless hardware business, so if you have a warranty on it, you might want to take advantage of it now!

-Steve


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