Removing IP address

November 16, 2009 at 14:27:32
Specs: Windows XP
I am unable to install Qwest broadband as it is not detecting the modem. A tech at Qwest said I need to delete the IP address on my computer. How do I do this?

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#1
November 16, 2009 at 14:32:13
right mouse clieck on My Network Places and choose properties. Right mouse click you lan connection and select properties. Go down to tcp/ip, double click and set to obtain ip address automatically.

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#2
November 16, 2009 at 14:39:19
Thank you, I'll try that. The tech told me I needed to take it to a computer shop to have it done, does that make sense?

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#3
November 16, 2009 at 18:50:58
No, that would be the tech guy not wanting to deal with you anymore and brushing you off to someone else.

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