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REmote desktop connection

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Name: TJ
Date: February 9, 2009 at 17:08:34 Pacific
OS: Windows XP
Subcategory: Servers
Comment:

I have a remote desktop connection set up on computers at our commercial office as well as our home computers. I am able to connect via desktop from my office computer to several computers at home as well as my husband's office computer. What I can't do is to connect from home to m y office computer although I can connect to my home computer from that same office computer. I have rebooted the linksys server have pinged and also refreshed connections. I can not think of anything else that I haven't tried. Went through your whole listings of info on remote connection and tried each thing in turn with no luck. I need a stable gateway of communication between the office and the home so that I don't have to drive all the way to the office to gain access to the vital info at the office. Please help any suggestions would be greatly appreciated.



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Response Number 1
Name: jefro
Date: February 9, 2009 at 17:51:43 Pacific
Reply:

What I can't do is to connect from home to m y office computer although I can connect to my home computer from that same office computer.

You have to know the topology first. Any routers, modems, servers, or switches at the office?

Second would be actual access. Can you RDP at work from station to station? I guess that might be first test.

In some cases UPNP devices could allow traffic without user input. Suggest you check that ports and NAT'ing is correct to the office computers.

Some people might suggest other remote access software. Dunno if it is any easier.


Next might be getting into the whole VPN and Domain issue

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10


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Response Number 2
Name: Jennifer SUMN
Date: February 10, 2009 at 16:19:39 Pacific
Reply:

Have you contacted your IT People?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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