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remote assistance on windows vista
Name: michaelteshome Date: June 9, 2009 at 02:29:57 Pacific OS: Windows vista Subcategory: Servers
Comment:
Good Morning, I tired to remotely assist users having windows vista client computer installed using system center configuration manager 2007. when i right click on the computer name in configuration manager console i couldn't see the remote assistance option. The setting remote client agent that require Network Level Authentication (NLA) is disabled on SCCM server. so what shall i do to remotely assist those users.
Name: XpUser Date: June 9, 2009 at 04:58:19 Pacific
Reply:
SCCM 2007 and Windows Vista Remote Assistance are two different animals. You cannot use SCCM as remote assistance. See the following article for info about Remote Assistance.
Name: yebba Date: June 10, 2009 at 00:24:32 Pacific
Reply:
Thanks for the quick response But when i install the SCCM 2007 administrator console on a computer running windows vista Business with service pack 1 i was able to remotely assist client computers running the microsoft windows vista OS.
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Response Number 3
Name: jefro Date: June 10, 2009 at 12:49:02 Pacific
Reply:
Try acrobat.com maybe.
"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10
Summary: I haven't played with vista, and I won't since windows 7 is almost here but I can offer you this. The best remote assistance software I've seen yet is: Team Viewer It's what we're using here at work ...
Summary: What operating system is your friend running? If it is Windows XP Professional, Remote Desktop is integrated which lets you take control of the computer remotely, when ever you want. If the OS is W...
Summary: I am having problem with my remote assistance. For all of the users except for 2, I get a message that says "The remote server machine does not exist or is unavailable". On the other 2 computers whi...
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