remote assistance on windows vista

June 9, 2009 at 02:29:57
Specs: Windows vista
Good Morning,
I tired to remotely assist users having windows vista client computer installed using system center configuration manager 2007. when i right click on the computer name in configuration manager console i couldn't see the remote assistance option. The setting remote client agent that require Network Level Authentication (NLA) is disabled on SCCM server. so what shall i do to remotely assist those users.

Thanks a lot

See More: remote assistance on windows vista

Report •

June 9, 2009 at 04:58:19
SCCM 2007 and Windows Vista Remote Assistance are two different animals. You cannot use SCCM as remote assistance. See the following article for info about Remote Assistance.


Report •

June 10, 2009 at 00:24:32
Thanks for the quick response
But when i install the SCCM 2007 administrator console on a computer running windows vista Business with service pack 1 i was able to remotely assist client computers running the microsoft windows vista OS.

Report •

June 10, 2009 at 12:49:02
Try maybe.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10

Report •

Related Solutions

Ask Question