RDT issue and Save As in Outlook

February 22, 2010 at 14:45:53
Specs: Windows XP, 2.4 ghz
I have a strange issue affecting a remote desktop connection. One of the office users connects to the office XP Pro computer through Remote Desktop from a remote machine running XP Home. The connection works well but there is one unique problem. When he opens Outlook there is a “Save As” window that appears wanting to save the highlighted email. But when this window is closed it re appears. This makes it impossible to use Outlook. However and here’s the strange part, he or I can connect from other computers running both XP Pro and Home without the issue. I have mirrored the RDT options and also tried several different changes to them as well. Nothing works. I’m stumped. Can anyone give me an idea of where to start to repair this problem? Thanks,

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February 22, 2010 at 21:21:09
Have you tried looking at the administrative rights for both users?

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February 23, 2010 at 07:42:37
Does Outlook work properly if the user is physically at the computer and logs in?

I'd start by creating a new Outlook profile for the user.


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