I currently have goldmine (customer management software) installed on my main computer with windows XP operating system. I have a network set up with another computer located downstairs. On the main computer I am trying to map the z drive to the goldmine folder on the network. When I click on the goldmine folder and try to click ok, the ok button becomes grey and I am unable to choose this option. I received minor tech support from goldmine and they said this is a network problem. I right clicked on the goldmine folder and enabled file sharing so I know this is not the answer. Any suggestions as to why I cannot map the goldmine drive? Thanks for your help!

What happens when you try to map it using the UNC? \\computername\foldername

I did try doin this and I received an error message. Tech support at goldmine said it was a network issue and they could not assist me. He mentioned something about permissions not being set right or something like that, but I dont have any idea what permissions are. Anyways, if you have any suggestions please let me know.

Could be you don't have access.... WILL POST FOR FOOD.

What does that mean if I dont have access? Do I need to change something in the network settings? Could you please elaborate? Thanks

Have you EVER accessed any shares on the computer that has the goldmine directory??? WILL POST FOR FOOD.

I have never accessed any goldmine files from computer #2 on the network. However, I am able to map a drive from computer #2 to the shared goldmine files. However I cannot access them because I cannot map computer #1 (the main computer w/ golmine installed) to the goldmine files! That is what im tyring to figure out...why it will let me map on computer #2, but not on computer #1. It is my undrstanding that it will work if I can get both computers mapped to the goldmine files on the same drive. As far as access goes, I have access from both computers on the network, and goldmine runs fine from computer #1. Any ideas?