Problem with home networked printer

Hewlett-packard / Officeject 6310
December 30, 2009 at 14:42:18
Specs: Windows Vista
Hi Everyone,

I'm trying to share a HP officeject printer over my home network. The network consists of three computers running on Vista and one on XP. All the computers and the printer are connected to a router (wired and wireless). I can print from all the Vista computers but nothing can be printed from the XP computer. The only exception was when I first added the XP computer to the network, I was able to print a Test Page, but that was it. If anyone can help me solve the problem, it'll be greatly appreciated. Thanks.

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December 30, 2009 at 15:06:17
How is this printer getting a ip address?
How did you setup its share name?

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December 30, 2009 at 16:00:28
Thank you for your quick feedback, Wanderer.

I used the same printer name that showed up on one of the Vista computers. The printer got the IP address directly from the printer port. Should it be entered manually?

By the way, the XP computer had a wired connection with the router when I ran into this problem. As an experiment, I unplugged the ethernet cable and activated the wireless connection and the problem was resolved.

In spite of the desired result, I'm still curious why I had the problem in the first place. FYI, I used a few ethernet cables just in case one of them was defective but the problem persisted, which pretty much eliminated the possibility of a bad cable being used. Anyway, thanks again for your help.

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December 30, 2009 at 16:16:04
Check the TCP/IP properties in both your wired and wireless NICs. Verify that the wired ethernet controller is set to "Obtain IP Address Automatically" the same as the wireless.

If they are both set the same then with the wireless connected run ipconfig /all in a Command Prompt window and note the resultant details for IP, gateway & DNS server.
Now disconnect wireless, connect ethernet cable and run ipconfig /all again. Compare the IP, gateway & DNS

Goin' Fishin' (Some day)

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December 30, 2009 at 18:07:52

It worked. Thank you so much for your help. Happy New Year.

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