problem with ethernet cable

July 11, 2012 at 15:35:37
Specs: Windows 7
My Ethernet cable wont connect but when i use a usb cable it works. I am using the arris touchstone modem that my Internet Service provided

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July 11, 2012 at 16:00:52
tested as good cable?
have you used your pc/ laptop ethernet connection to something other than this modem successfully before?
have you used the modem's ethernet port successfully before?

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July 11, 2012 at 16:02:48
Have you tried a different cable?

EDIT: Sorry wanderer, posted 4 secs after you.

You've been helped by a 14 year old.

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July 11, 2012 at 16:23:38
I just bought this laptop so no I haven't tried it on a different modem. I have a yellow and blue cable and I've tried both but they don't work only the usb cable

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