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Problem with DSL connection.
Name: algae1 Date: November 30, 2003 at 11:50:58 Pacific OS: Win XP Pro CPU/Ram: Athlon XP 1600+ , 512 DDR
Comment:
I was just helping my friend "clean up" his pc using Remote Anywhere. We ran Adaware and it found 40+ pieces of spyware which we removed. Upon rebooting he has lost his DSL connection. I can't ping him, we tried reinstalling TCP/IP, resetting the DSL modem, but no dice. Any suggestions? Thanks Gary
Name: Tadd Date: November 30, 2003 at 22:59:23 Pacific
Reply:
try reinstalling netcard. Next time backup, the key to happy windows using is always back up before deleting somthing that you don't know what it may be :)
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Response Number 2
Name: Sam Hastings Date: December 1, 2003 at 08:29:37 Pacific
Reply:
If he's using XP it might be worth trying a System Restore.
Go to Start > All Programs > Accessories > System Tools > System Restore.
Select a rollback date (one before the spyware removal) and let the computer do its stuff. You won't lose any work or anything.
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Wired / Wireless Network
