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Problem: Aquiring Network Address

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Name: suspect52732
Date: May 7, 2007 at 16:23:54 Pacific
OS: XP
CPU/Ram: 2.4/512
Comment:

I have one wireless router, one laptop, and one desktop. The wireless laptop can connect to the internet fine. If I use the ethernet cable, and hard wire the laptop, I can still use the internet fine. The problem is with my desktop pc. It will try to aquire a newtwork address, but always fails with "Limited or no internet connectivity" icon.

Things I have tried:
In MSDOS, ipconfig to release and renew the ip. This fails.

Using a winsock windows XP fix tool. This reboots the machine, but does not fix the problem.

Starting from last known good condition. Nothing happened...

Bought a new wireless network adapter. Same problem.

Bought a new wired network card. Same problem.

Tried using TCP/IP 6 rather than the default TCP/IP protocol. Same problem.


I am clueless, the line is fine, if I plug the ethernet cable into any random computer, it connects to the internet just fine. But the desktop computer fails to aquire an address everytime.

I made sure to check the drivers, everything is installed correctly...(considering I installed and tested 3 cards now!)


PLEASE HELP ME!!



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Response Number 1
Name: mountain
Date: May 7, 2007 at 18:26:55 Pacific
Reply:

is there a router on this network??
you don't say so.
if there is a router, how old is it??
i had the same problem with a customer's computer,using an older router. after a couple days ruling out all other problems, i bought a new belkin router which sets up the network automatically. wow! that fixed it. shoulda done that first.


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Response Number 2
Name: suspect52732
Date: May 7, 2007 at 18:31:43 Pacific
Reply:

Actually, I do mention I have a router. It is in the very first line I typed above. The problem isnt the router. It is something to do with zone alarm. I found an error code when I ping (error code 65) Which Microsoft help support says is because of Zone Alarm. I cant for the life of me uninstall or reinstall the program. Pieces of it exist in the pc that are preventing the connection from being made. Any help is still wanted!!


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Response Number 3
Name: suspect52732
Date: May 7, 2007 at 18:49:52 Pacific
Reply:

I found the fix. I followed these instructions: http://www.nohold.net/noHoldCust25/...


I can't believe all of this trouble was caused by one program. I don't think I will be installing Zone Labs anytime soon! Does anyone know a good free firewall program to use instead?



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Response Number 4
Name: Santa
Date: May 7, 2007 at 22:20:55 Pacific
Reply:

Firewall, yes XP has one by default, also as you are behind a Router that offers protection as well..............



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Response Number 5
Name: Jennifer SUMN
Date: May 8, 2007 at 04:52:31 Pacific
Reply:

I can completely believe the problem was caused by Zone Alarm. I've seen this happen many times.

Life is more painless for those who are brainless.


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Response Number 6
Name: suspect52732
Date: May 8, 2007 at 06:44:24 Pacific
Reply:

The XP firewall is no where near the potential of another software firewall. You should at the least use a software firewall (besides XP firewall) and a router or hardware firewall. A softeware firewall will prevent programs from access the internet whenever they want. A router just prevents connections from establishing when the originate outside the LAN. If you are within the LAN on a computer, and a program wants to use this internet, it has free rain to do so. (as long as the port is open on the router, such as 80, 21, etc.)

In regaurds to the free Zone Alarm firewall, you get what you pay for. Thats for sure!


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