Printing error for all printers

November 15, 2009 at 14:26:49
Specs: Windows Vista, P4 3.0ghz 512mb
Recently began getting an error when printing on my network.
We have 3 printers, all installed and all able to be pinged via IP Addresses.

But every test page comes back with an error message.

Even when taking PC home(laptop) and try to print at home to other installed printers on home network, same error.

The IP Addresses are correct, the drivers are installed, but error is the only result.

What could be stopping the pages from printing?

Corey....


See More: Printing error for all printers

Report •


#1
November 15, 2009 at 14:36:31
1. Are the printer connected to a server or are they standalone IP printers?
2. Have you checked the event log for errors.
3. Check, whether the spooler service is running and maybe restart the spooler service.

Report •

#2
November 15, 2009 at 14:37:50
1. Stand alone

2. How do i do that?
3. Restarted spooler.


Report •

#3
November 15, 2009 at 14:57:30
Click Start / Run, type in services.msc and click ok.
Search the list for spooler, rightclick and choose restart.

Report •

Related Solutions

#4
November 15, 2009 at 15:02:32
Restarted the spooler.
There was in the Event Log a few Spooler errors.

Stopped/Started the spooler again, but no pages will print to any printer.


Report •

#5
November 15, 2009 at 15:10:58
What kind of error were listed in the event log?
Something that might direct one to the right way to solve the problem?

Report •

#6
November 15, 2009 at 15:17:14
There was no info, except for 17 errors int he last 24hrs.

All of which were related to the Spooler.
They did not state any other info about the errors, just the number of errors.


Report •

#7
November 15, 2009 at 15:23:26
If you doubleclick the error, you'll get further informations about the error.

Report •

#8
November 15, 2009 at 15:35:54
Each error states: The document failed to print. Try restarting the spooler.
The error No. is 6161

Report •

#9
November 15, 2009 at 15:48:24
Read this and check the things, written there:
http://technet.microsoft.com/en-us/...

Report •

#10
November 15, 2009 at 16:06:13
Ran through that link to no avail.

Deleted all printers and re-installed, same thing.

Error everytime on every printer.


Report •

#11
November 15, 2009 at 16:07:22
Any firewalls running on the workstations, that may block the printjob to be send to the printer?

Report •

#12
November 15, 2009 at 16:16:37
I disabled the windows firewall altogether.

There is a Mcafe antivirus running though, but this was always there.


Report •

#13
November 15, 2009 at 16:22:28
Where are the printers connected to?
Router, switch or directly to the computer?

Report •

#14
November 15, 2009 at 16:23:52
They are all connected into a switch, that has a router(Cisco) connected to it. A mass of cables going everywhere.

Report •

#15
November 15, 2009 at 16:31:31
Checked the Cisco Routers firewall log?
Depending on the model of Cisco Router, it's can filter fraffic of the local LAN.

Report •

#16
November 15, 2009 at 16:54:00
It is a Cisco 857W, i do not know the u/n + p/w to access it though.

Report •

#17
November 15, 2009 at 17:00:19
It's up to you, to figure out, whether that model supports internal firealling.
Read the manual or try google.
Google can be your friend !

Report •

#18
November 15, 2009 at 18:05:59
Removed every printer and deleted all the drivers that were installed.

Re-installed 1 printer with correct driver(OKI C5200n) for Vista.

Same error. Nothing printing.

Am trying to log into Cisco router to check firewall now.


Report •

#19
November 15, 2009 at 18:11:02
Have you tried to configure the local installed printer driver for raw pinting and set the port to 9100 or whatever the OKI needs?

Report •

#20
November 15, 2009 at 18:17:37
I installed it Locally by adding a TCP/IP port(192.168.1.20)

I can ping the printer, but not print.


Report •

#21
November 15, 2009 at 18:21:00
Cisco router has not got the firewall enabled.

Report •

#22
November 15, 2009 at 18:27:32
The 192.168.1.20 is the TCP/IP address.
Rightclick the printer, open the properties and check the settings. In the Connecors setting, click configure.

Report •

#23
November 15, 2009 at 18:34:49
It is configured ok from what i see.

It is set to RAW, there are no connection settings.

The port is set to 192.168.1.20, which i added for the printer.


Got-to-love puta's don't ya. Most frustrating thing on earth, apart from drivers who speed up when there is 2 lanes, and slow down when there is only 1 lane.


Report •

#24
November 15, 2009 at 19:31:44
The printer isn't configured to print in RAW mode, because in that case, you can't enter an ip address, but a port number, I mentioned above.
I read the manual and there you can read, that it runs in LPR mode. In that case, the field for the IP address of the printer gets activated and you have to fill in the ip address (that you have already done).

I couldn't find anything about RAW mode in the users guide for that printer. So it seems, that the driver doesn't support that.


Report •

#25
November 15, 2009 at 20:09:58
There was 1 x PDF printer and 3 x Network Printers, all set to RAW by default.
I have another Laptop here running Vista 64bit, all printers(except 1) are printing great, even the OKI(192.168.1.20).

The laptop has been taken for the day until tomorrow, but i will try the LPR setting for the OKI to rule it out.

The one that i could not get working was due to a lack of 64bit Vista driver(Sharp).


Report •

#26
December 30, 2009 at 09:20:40
Hi
I'm having the same problem with Vista Home. My computer
is the only one of four that won't print. I can ping the print
server but I can't get it to print. I removed and reinstalled
drivers, restarted print spooler. Did you find any fix?
Thanks

Report •


Ask Question