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Primus DSL Disconnects

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Original Message
Name: Rachel123
Date: August 10, 2007 at 08:17:13 Pacific
Subject: Primus DSL Disconnects
OS: Windows XP 2002 service p
CPU/Ram: 496 MB RAM duron 1200 AMD
Comment:

I have recently switched to Primus DSL service after the Magma buyout and am not pleased. I have had frequent DSL disconnects with and without the router. After testing without the router, i know it's the service. I have checked/replaced filters and phone lines as well isolating all other possible problematic options. Is anybody else experiencing this poor service from Primus?


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Response Number 1
Name: XpUser
Date: August 10, 2007 at 08:29:18 Pacific
Subject: Primus DSL Disconnects
Reply: (edit)

Have you speak with or complain to the ISP Tech Support? Maybe it's systemwide who knows.

i_Xp/VistaUser


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Response Number 2
Name: Rachel123
Date: August 10, 2007 at 08:46:36 Pacific
Subject: Primus DSL Disconnects
Reply: (edit)

yes i have and they said that everything "should be working" So i wanted to know if anyone else has this service with the same problems


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Response Number 3
Name: XpUser
Date: August 10, 2007 at 09:40:21 Pacific
Subject: Primus DSL Disconnects
Reply: (edit)

Should be working isn't enuf. My ISP - Verizon won't stop there with it - they will test your end, walk with you through procedures until you are completely satisfied.

i_Xp/VistaUser


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