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Please help,router problems

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Name: rreneau
Date: September 15, 2009 at 06:10:32 Pacific
OS: Windows XP
CPU/Ram: ?
Product: Toshiba Satellite laptop with amd athlon x2 dual-core processor new
Subcategory: Wireless
Tags: Vista
Comment:

Please help, I have a Toshiba Laptop and AT&T DSL conection. I'm trying to install the netgear router and it keeps telling me ethernet conection is not conected what can I do to solve this problem?




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Response Number 1
Name: imperator
Date: September 15, 2009 at 06:20:03 Pacific
Reply:

have you attached the cable in the ethernet port
check the connection


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Response Number 2
Name: rreneau
Date: September 15, 2009 at 07:14:38 Pacific
Reply:

Do you mean from DSL unit or laptop ether way does not work.


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Response Number 3
Name: imperator
Date: September 15, 2009 at 07:17:25 Pacific
Reply:

oh
forgot to ask you
how do you connect to the router ?


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Response Number 4
Name: rreneau
Date: September 15, 2009 at 07:23:00 Pacific
Reply:

connect the router to DSL unit. The yellow connects to DSL and router then internet cable is connected to router.


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Response Number 5
Name: imperator
Date: September 15, 2009 at 07:25:36 Pacific
Reply:

obviously you aren`t installing it with ethernet cable, but the program you are installing it with looks for a ethernet cable

how are you trying to install it


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Response Number 6
Name: Curt R
Date: September 15, 2009 at 07:29:57 Pacific
Reply:

You may have a bad cable, try another one..........preferably one you know for sure works.


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Response Number 7
Name: rreneau
Date: September 15, 2009 at 07:36:20 Pacific
Reply:

I'm following the direction that the cd, that came in the box, is telling me. The cables that came from the box.


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Response Number 8
Name: imperator
Date: September 15, 2009 at 07:42:02 Pacific
Reply:

you can install it with device manager

go here and do it


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Response Number 9
Name: rreneau
Date: September 15, 2009 at 08:46:38 Pacific
Reply:

Thanks I will try this and see if that will help.


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Response Number 10
Name: imperator
Date: September 15, 2009 at 08:51:16 Pacific
Reply:

post back if it works, i am curious


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Response Number 11
Name: rreneau
Date: September 15, 2009 at 08:53:37 Pacific
Reply:

ok It will be later to day around 4pm.


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Response Number 12
Name: wanderer
Date: September 15, 2009 at 09:05:01 Pacific
Reply:

imperator
you suggest installing a driver. Did you tell rreneau what driver?

rreneau I am going to assume you have your nic driver loaded and operational. You want to connect to the modem first and then do an ipconfig /all to get all the isp settings and confirm internet access.

Once you have done this post back and we will move on to accessing the router.


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Response Number 13
Name: imperator
Date: September 15, 2009 at 09:09:06 Pacific
Reply:

he should install the driver from his cd


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Response Number 14
Name: wizard-fred
Date: September 15, 2009 at 15:36:43 Pacific
Reply:

Was this ever connected wirelessly? Is the right adapter being selected? I nevel had to install s driver for a modem or router.


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