Please help me help my son.............. I have been a starband customer for almost a year. Recently I had to replace my 360 modem because it stopped working. Since I have installed the new modew the wireless network I had set up will not work. My laptop will not connect to the internet although it does recognize and connect to the wireless network. The reason this is important to me is that I have a disabled child that is in a bed most of the time and is unable to access the desktop computer. Using the laptop with wireless connectivity helps my son stay entertained, complete homework assignements and stay in touch with the world in general. Over the past 30 days (modem replacement) I have been scouring the internet for information to help me through this problem and have tried about every suggestion and fix i could find on the internet with no success. Several sites I have visited have pointed to this site as somewhere that may be able to give me some direction in this area. I do not like to use my child's illness as an excuse, but anything you could do to give me some direction in this area would be appreciated by both my son and I. Here is some info on my equipment: HP desktop running Win XP Linksys wireless G router HP laptop running WIN XP Professional with wireless card built in (AMD Turion) Starband 360 modem connected via crossover cable Also have 2nd ethernet card installed in desktop Thanks in advance for any help you can provide. Mike Shelton mshelton22@starband.net

Is the laptop set to dhcp? It may be connecting to the network but may not be getting an ip address.

MikeShelton, I wish there was a feature at this site that delete listing users e-mail address. You should never show it otherwise you will be spammed with unwanted mail. i_XpUser

How do I know if it is set to dhcp?

go into nic properties/tcp-ip and it will have a radio button with "optain ip address automatically". To see if you are getting the right ip address go to a cmd prompt and type ipconfig. It will list your ip address. If it is a 169.254.x.x then you are not getting to the router or its not set to give out dhcp. Odds are your changing the modem out has nothing to do with your wireless connectivity issue. The lan ip assignments/wireless is completely hidden from the wan side [your ISP]and the modem. I would suspect that a security setting in the router was changed. If using wireless security [wep or wpa encryption keys] the best way I have found it from the router write the key down. Then manually input into the laptops wireless settings. Give a person a fish, they eat for a day. Suggest they internet search and they learn a skill for a lifetime.