Other laptops & ipads not connecting to internet

August 1, 2013 at 16:52:36
Specs: Windows 7
have belkin adsl modem6 wireless-G router model no fsd7633au4a / serial no80322061
all 3 lights are on but the internet light is very dim and my kids cannot connect to internet whilse im on the internet, please provide solutions

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August 1, 2013 at 17:42:32
Have you tried unplugging the router power cable for about 30 seconds. This sometimes fixes transient issues.

Always pop back and let us know the outcome - thanks

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August 2, 2013 at 05:04:38
Is it a new setup, or a previously established one?
is the computer that is connecting (yours)wires or wireless?
if its new is it configured to have multiple wireless connections?
are the other devices fully charged, and is the wpa/security configured correctly? A quick rentry of those settings can sometimes verify that nothing has changed.

:: mike

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August 4, 2013 at 18:50:22

did it work previously?
Have you configured the correct wireless encryption key (sometimes called wireless password) on the devices in question?
Make sure, that you enter the correct key as written in the routers setup.
Use the correct upper and lowercase for the encryption key.

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