hi, I’ve had this problem for about a week now and have had no luck solving it myself, so wondered if anyone had an idea. i received some junk mail that wasn’t sent to my junk folder and my email program displayed it as arrived in my inbox. as soon as it did this all the emails in my inbox, junk folder, drafts etc were all sent to my deleted items folder. the program continued trying to delete stuff after there was nothing left, causing it to crash. i opened task manager to end it but before id clicked anything else im asked if i want to end this process (just the 1st one in the list). i closed task manager, started clicking around on folders and keep getting instantly asked if i want to delete them. (basically seems that the mouse button now has the effect of pressing the delete key). anyway, i unwisely decided to restart my computer and unsurprisingly it doesn’t boot. get loud warning beeps if i try to press any buttons. i took the battery out, only for a few seconds, not really expecting it to do anything. but afterwards windows boots normally. and now almost everything is fine. the deleting action seems to have completely stopped. i ran a few virus scans and nothing came up. the only problem im having now though is both my ethernet port (Nvidia nforce networking controller) and firewire (which i don't use) both have code 10 errors (this device cannot start) in device manager. both were fine before. my wireless is still working fine too. i've googled it quite a bit and there seem to be one or two similar cases, none with definative answers though. one thought i had was that the BIOS had disabled networking after the virus as a security measure. i looked in the BIOS to change this option, but its not there. the BIOS is very basic with hardly any options at all (phoenix BIOS f.27). i know the ethernet is still physically working as it still has a green and (flashing) amber light on it when the cable is plugged in, but windows does not recognise it at all. in my network places the only connection that remains is the wireless. im at uni at the moment and was probably going to reformat my computer and reinstall windows when i go home anyway. but that wont be for a month or so, so i would prefer a fix for this in the meantime. sorry, i know this is quite long, but i tried to be as detailed as possible to give you a better chance. if anyone's got any idea, i'd really apprieciate your help. thanks.

Start with the device manager. Are there any yellow exclamation points, question marks or red errors? If there are, reinstall the drivers for them. Let us know if that helped or not.

You may also need to completely uninstall the drivers from your system (restart PC) Then install new versions of the drivers. You also may need to run WinSockFix http://winsockfix.en.softonic.com/ Thanks for any input.

thanks for the help. @ guapo; yes, in device manager the ethernet controller and firewire both have exclamation marks in yellow circles, and like i say, have a 'code 10 error' (this device cannot start). i should have mentioned i've tried new drivers with no success. i unistalled the device and allowed windows to search for the best drivers and also downloaded a driver from nvidia. neither made a difference. @ josh; i installed and ran winsockfix, again, unforetunately, there was no change.

Make sure that 'network connections' is started in services. Stop and restart if necessary. Start, run, services.msc

thanks again. looked in services.msc, network connections was already started, i stopped it and started it again. still no change im afraid.

http://support.microsoft.com/kb/943... MS explains code 10 errors on that site ^^^^