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Not seeing printer

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Name: maxi11235
Date: October 27, 2009 at 05:00:25 Pacific
OS: Windows XP
Product: D-link Di-524up
Subcategory: General
Comment:

Hi all,

Bought this wireless router with built in print server and have got it set up for wireless networking on our 2 laptops with XP.

The problem is when I plug my Canon MP730 printer into the usb port on the router, nothing happens. The "USB" light on the front of the router doesn't even come on. I've looked for any options in the set up of the router but there are none. I don't know what else to try.



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Response Number 1
Name: Curt R
Date: October 27, 2009 at 06:04:28 Pacific
Reply:

Does the printer work if plugged into a computer via the USB cable? If so then it's likely not a printer issue and you'll have to contact the router manufacturer and get them to help troubleshoot the issue.


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Response Number 2
Name: maxi11235
Date: October 27, 2009 at 07:01:37 Pacific
Reply:

Thanks. Yes printer works fine. I know it's a router issue I was just hoping someone here had had the same problem and could help.


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Response Number 3
Name: Curt R
Date: October 27, 2009 at 07:10:46 Pacific
Reply:

Well, before doing anything else, try recycling the power on the router. Just unplug it, count a slow 10, then plug it back in. It's possible it just needs a reset to see the USB.

If that doesn't work, call the manufacturer.


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