Solved No IP address through Cat5e+/Cat6 Keystones

July 29, 2015 at 22:00:26
Specs: Windows 8.1
My keystones will not pass my ip through. I wired my house with Cat6 cable with 568B configuration throughout going into Cat5e+ keystones to all my outlets. I pulled the wire from the keystone outlet and crimped a RJ45 on the end. I get an IP address when it is plugged directly into my device. I thought it was just bad keystones, but I put a Cat6 keystone on and I have the same problem. I am using an Arris TG1672G Modem/Router into TP-LINK TL-SG1024DE switch to all my 16 outlets. Not one outlet will let an IP address through. If I plug straight into the switch with a patch cable I get an IP. I am dumbfounded please can anyone help? Maybe because my switch needs to be PoE, I don't know. My wiring and distance are not the issues, I took my time, and all my configurations are correct. I 3x checked each one before I moved on to another while I was completing my network.

message edited by stiefler182


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✔ Best Answer
August 1, 2015 at 00:05:41
http://i.imgur.com/b1uOU0x.jpg

As I suspected: If you hold the RJ45 in front of you (with the cable end away from you), the pin 1 is on the right hand side. The picture on the package shows the cable-end-side of the RJ45 where Pin 1 is on the left hand side.

on you picture Orange/orange-white is now on pin 8/7

If you crimp an RJ45 as replacement of the keystone, you actually correct the mistake and you will get signal as expected.



#1
July 30, 2015 at 00:28:52
Well, it's a simple mechanical connection so all logic says that you are not making the connections correctly or you are connecting the wires to the wrong contacts. Have you tested the wiring with a circuit tester?

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#2
July 30, 2015 at 01:01:22
Yes I tested the wire. Inside the walls without the keystones I added a RJ45 and I get an IP. I made a long maybe 30ft cable that just run on top of the carpet to test if it was my wiring or distance. I got an IP with that cable and with 25ft premade cable both worked when plugging straight into the switch. So I made another cable with just the keystone and a RJ45 from the previous cable that I made. I plugged the keystone into the cable that works and I get nothing. I used 3 different keystones (On-Q) Cat5e+ and 2 different manufactures (On-Q, Monster) Cat6 keystones. The signal is definitely not being passed through the keystones.

message edited by stiefler182


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#3
July 30, 2015 at 01:11:53
I can only conclude that you are not making the connections to the keystones correctly. There's really very little else that can be wrong as you have tried with different keystones. You are using the correct punch-down tool?

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Related Solutions

#4
July 30, 2015 at 01:24:23
I bought a Greenlee 3584 Punch Down Tool for all my keystones and everyone came with a generic one. I followed the pictures, read the instructions, and asked my buddy who used to install networks. It doesn't make sense how any way I put the wires in the keystone it will not work. I used 568A, 568B, and both inverts.

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#5
July 30, 2015 at 02:25:10
Maybe ask your buddy to look at it for you?

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#6
July 30, 2015 at 02:36:25
Did that already. He dont know either.

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#7
July 30, 2015 at 03:40:41
Well, if a qualified network installer can't tell what's wrong by looking at it I'm not sure there's much chance of any of us here providing the answer.

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#8
July 30, 2015 at 03:45:16
Only looking for suggestions and options before I dump any more money into something thats never going to work.

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#9
July 30, 2015 at 05:37:14
Could you post some pictures of the keystone assembly and wiring?

message edited by sluc


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#10
July 30, 2015 at 07:57:17
It's more likely to be an issue with how it's punched down than with the actual keystones. Over the years I've worked with many different brands of keystones and I don't recall even one being bad out of the box.

I agree, a picture would be nice. Make it two and include a picture of the punchdown scheme which is usually on a label on the side or top of the keystone itself. If I can see both, then I can tell you if you have it punched onto the keystone correctly.

Also, do not rely on cheap "blinking light" testers. They can show green on all 8 wires even though they are indeed miswired.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#11
July 30, 2015 at 16:35:15
I have all the photos, but I am not sure how to publish them on this site. I have a word .doc that I put together. And am more than willing to email, or any other way to share it.

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#12
July 31, 2015 at 09:48:31
You could publish them elsewhere and then link to them here. A place like photobucket actually would actually have links beside the image you could copy and then paste in a response.

Alternatively, if you know a bit of html, all you'd need is the URL (copied from the URL field at the top of your browser) and then use <img></img> to paste in here

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#13
July 31, 2015 at 18:29:32
My impression is that you terminated the 2 sides (1 RJ45 to the router/switch and 1 side keystone) differently. What is the color termination at the RJ45 side? Are you sure you did not reverse the pin layout where pin 1 is pin 8?

http://www.ertyu.org/steven_nikkel/...


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#14
July 31, 2015 at 20:01:13
I tried a couple things since the other day. I thought it was the RJ45s itself. So, I bought a different brand thinking that the contacts were not touching, but to no avail it didn't solve it. I made another patch cable with the new RJ45s and from modem to device I get an IP. I also took each keystone and connected each one to a new patch cable with a RJ45. I have the pictures of everything. I have it ordered by keystone, how its wired, and the cable I made with it. Not one will work and only the patch cable (no matter how short or long) gives me an IP.

Sluc I followed this format (568B) for all my RJ45s, http://i.imgur.com/b1uOU0x.jpg

Here's the Cat5e+ (On-Q) http://i.imgur.com/9vGO4Eb.jpg, http://i.imgur.com/kXsdqCt.jpg, http://i.imgur.com/L03Sjmp.jpg

Here's the Cat6 (On-Q) http://i.imgur.com/shRTE4u.jpg, http://i.imgur.com/UfxaCce.jpg, http://i.imgur.com/4D5ZyZY.jpg

Here's the Cat6 (Monster) http://i.imgur.com/c3YNgNj.jpg, http://i.imgur.com/l2iOaui.jpg, http://i.imgur.com/F1LDsd8.jpg

Here's my patch cable with new RJ45s, http://i.imgur.com/oz9HQ5V.jpg


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#15
August 1, 2015 at 00:05:41
✔ Best Answer
http://i.imgur.com/b1uOU0x.jpg

As I suspected: If you hold the RJ45 in front of you (with the cable end away from you), the pin 1 is on the right hand side. The picture on the package shows the cable-end-side of the RJ45 where Pin 1 is on the left hand side.

on you picture Orange/orange-white is now on pin 8/7

If you crimp an RJ45 as replacement of the keystone, you actually correct the mistake and you will get signal as expected.


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#16
August 2, 2015 at 18:51:19
Sluc, Curt R, ijack I want to thank you for helping me work through my issue. The RJ45s were indeed backwards. I replaced the ones on my test cables and
I finally have my IP. Now only 50 more to go. LOL

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