My new Dell e1505 arrived today with included Intel Wireless Software and Card. I have a netgear wireless router. The wireless (through windows and intel software with encryption key) is connected to the network, but the internet does not work. I have checked and double checked the key (it connects to the nework though). The workgroup is correct. I dont know what else there is. I have setup a static IP. Any help is appreciated. Do i have to install any netgear software?

Disable the encryption, disable windows firewall and unistall Norton if it's there. You can re-enable those things later. If you still don't have internet, connact a cat5 from the PC directly to the modem. By that time, you'll know what the problem is.

You won't have to install any netgear software. It's best to first establish that you can connect to the local network then workout issues prohibiting Internet access. Do what don2006 suggested in the previous post. Are you able to ping the gateway? Where did you get the static addressing information used to in the TCP/IP configuration? Was it from another computer on your LAN network? What is the gateway address entered for the static setup and did you try to ping it? Do you get a reply? The grass may not be greener on the other side . . . but it just might have less weeds. :-D

I uninstalled Norton Ghost, turned off Windows Firewall, but kept encryption on because that is not the problem. I am able to see other wireless computers, but cannot ping the router that is connected to the cable modem. I entered in the exact same information in the tcp/ip configuration as was on another computer sitting 1 foot away from the laptop, except for the ip address (it is not conflicting with another IP). My setup is: Cable Modem > Netgear FVS318 Ethernet Router > Netgear wireless Router. I can connect to the wireless router, but i can't ping the FVS318.

By "seeing" other wireless computers do you mean you see them in My Network Places or did you try to ping these other systems? Can you ping the access point (wireless router)? What is the model of the Netgear wireless router? Which one of the routers is providing dhcp services? Before you applied the static address, where you getting good wireless signal strengh but no IP address? After (or before) answsering this batch of questions, restart both routers in case you have not already. If they have power switches use them if they don't, pull the power from the wall not from the back of the rotuers. The grass may not be greener on the other side . . . but it just might have less weeds. :-D

i see the other wireless computers in my network places and am able to copy and move files. i do not know the ip of the wireless router, but i am able to sign on to and connect to it, so i know i can access it. ive tried moving the laptop but the signal strength remains strong, so that is not the problem. The problem is between the wireless router and the router. Be sure to note that this setup works fine for the other wireless computers. I have taken out the power and reset the routers. i will try that again tomorow. all of the computers are using a static IP, but i think it is the fvs318 that gives out the ips. the wireleess router does nothing but broadcast a signal.

Two things. I bet the default IP for the web interface of both routers are the same. That can't be. Secondly, if you have DHCP running on both routers, that's a problem. Disconnect the wired router. Connect the WAN port of the wirelss router to the modem. Use a switch if you have more wired PCs than the wireless router can handle. I don't see a reason for the 2 routers since wireless routers can handle wired too.