network security keeps reverting back to open

Dell Optiplex 960d desktop computer (int...
October 16, 2012 at 07:24:19
Specs: Windows Vista, coreduo
trying to connect to verizon 4g box and I keep trying to change my windows xp security key to wpa psk and then add my network key, but it keeps reverting back to "open network". and won't hold the new settings and i can't connect. can't figure out why

See More: network security keeps reverting back to open

Report •


#1
October 16, 2012 at 08:15:54
After setting up the WPA encryption and adding the key are you saving the configuration?

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


Report •

#2
October 16, 2012 at 09:05:35
yes I'm saving the settings before I close it. I tried restarting the computer too- but everytime I open the security settings it's back to "open" network and I keep changing it back to wpa-psk. I really don;t have any programs that would prevent it from saving. no viruses, disabled norton temporaily.
any ideas?

Report •

#3
October 16, 2012 at 10:28:08
I would suggest you try the following:

1) Recycle the power on the router and configure/save the WLAN (wireless LAN) settings. Then recycle the power again. Are the settings still there? If yes, you're done. If not, go to the next step

2) Go to the manufacturer's website and look for newer firmware for the device. If there is newer, download and install it and again configure your WLAN and recycle the power on the device. If the settings stay, you're done. If not, go to the next step

3) Look for newer drivers for your network interface and install them if you find some and try reconfiguring/recycling the router again.

4) The last thing I can think of trying is ot get someone you know with a laptop to come over and connect to the device and have them try to configure and save the settings.

If none of the above does the trick, there may be a hardware issue with the router and I would then consider replacing it.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


Report •

Related Solutions


Ask Question