Network printer reduces signal to laptop?

August 3, 2010 at 07:34:18
Specs: Windows XP
Hi, since I added a wireless printer to my network, the laptop in the other room gets a very reduced signal from the router. I have to switch the printer off in order to connect to the internet from the laptop. But I got the printer so I could access it from the laptop! I guess I need a stronger router?

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#1
August 3, 2010 at 08:01:56
Sounds like they are on the same channel. Change one or the other to a different wireless channel.
Make sure there is at least 3ft between the devices.

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#2
August 3, 2010 at 08:27:21
Thank you, that sounds like the solution. However, I have no idea how to do what you suggest. I just followed setup instructions to install my broadband router, then connecting the laptop was quite simple, as I recall. When I got the printer I just followed the setup instructions again. Nowhere did I get the option to choose the wireless channel. Is it possible my router only works on one channel? (This is all new to me, as you can tell).

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#3
August 3, 2010 at 09:06:02
This should be covered in the wireless routers manual. What router do you have?

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#4
August 3, 2010 at 10:28:48
I think this might be the problem: the router was supplied by my ISP, there's no manual, the setup was all done automatically. I think I may be expecting too much of it - maybe it will only do one thing at a time. Maybe I need a more sophisticated piece of kit to connect to the internet and serve a printer at the same time. Does that sound likely? I'm going to see what I can find out from my ISP. Thanks for your help so far - I'll let you know how it goes.

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#5
August 10, 2010 at 07:48:48
Hi, thanks for your help, but it looks like my initial ignorant guess was correct. The laptop has been in another room quite some distance from the router and has always showed low connectivity, but this has always been sufficient to connect to the net - until the printer was added to the wireless network. When I bring the laptop into the same room as the router and the printer, everything is fine. So it seems the router doesn't have the strength to serve both the printer and the too-distant laptop. Have to shell out on a new router, I guess! Thanks

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#6
August 10, 2010 at 08:13:52
You should have changed the channel the wireless printer was on as suggested.

You may find yourself with the same issue with a new router.


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