|Ok so depending on which Netware version you're running, you have to use DNS/DHCP console or iManager, to configure the DNS servers.|
As you wrote, there is an A record for www in the DNS zone.
So create another A record for the second level domain name.
If your domain name is domain.com, create an A record for domain (without .com) and give ti the appropriate ip address.
Do a Tree Refresh in the DNS/DHCP Mangement console and try again.
This entry will automatically substitute the domain.com to www.domain.com and the web site should be displayed.
The original poster should always write the last response !!!
Let us know, if the problem is solved !!!