Solved NETGEAR Router (Port Forward problem)

February 13, 2015 at 00:35:14
Specs: Windows 7, 16
Hello I've been reading around and asked a guy that has a server and website up which he portforwarded to help me portforward 25565 to start a Minecraft server to my cousin

http://www.computing.net/answers/ne...
is the thread i checked that matches my problem the most
As i have the NETGEAR WNDR 3800 and he in the thread got "netgear wnd3700"

I've had problems with my router before which is that it starts to block random ports without me being able to see;
I had this World of Warcraft problem once that I couldn't enter specific realms
and on day the problem came to my realm but that i just couldn't enter instances/raid(dungeons) etc which i know got a different port then the outside world.

I solved this problem by factory reset my router and everything was all fine..

So here is my question:

Is there anyone who knows how to being able to port forward on a NETGEAR WNDR 3800?
I've portforwarded many games and never gotten it to work which I now understand that it has never portforwarded correct

I ask you to trust that I actually have portforwarded correct.
Things i've done:
Created my Minecraft server correct
Portforwarded my local ip on 25565 which i can connect to and play on my Minecraft server alone, which my external(public) ip on "what's my ip" ofc none can't join
I've checked www.yougetsignal.com and other various ping sites to check if any ports was open
I've anabled so that you can ping my router
I've tested to lock my physical address to my local ip to make sure it does not change anything
I've portforwarded the Minecraft port on my firewall and tested to turn it off
I've turned of my DoS-protection on WAN-konfig to test what he said in the above forum
I've tested to use other ports like uTorrent port which worked on my local ip but not public which is the problem with normal 25565 aswell
I've turned off UPnP to test (A friend asked me to test that)
-
In other words i've tested pretty much everything I know of except call the Netgear support cause obv the NETGEAR WNDR 3800 is pretty much s--- but good at the same time.

The one to solve this problem without getting me to call support must be a god

INB4 you've not portforwarded correct A- have watched guides for this multiple times and gotten help irl by an expert at work
INB4 you're minecraft server is setup incorrect A- clearly not since I can join it local and can't open any other ports aswell

So this is a Port problem in my router


See More: NETGEAR Router (Port Forward problem)

Report •


✔ Best Answer
February 18, 2015 at 18:46:29
post 46 is mine,AM200 is mine :)

the tilgin opened when he went to 192.68.1.1
tilgin is the fly in the ointment we were looking for.
don't think Mickow knew it was even in there.

remove the tilgin from the loop,it's not needed.



#1
February 13, 2015 at 03:16:58
looks like the NETGEAR WNDR 3800 is a plain old router,which means you must have your internet coming into a modem that then goes into your router?

It will therefore be communication problem between modem and router.
Check to see if the modem is also acting as a router,giving out DHCP Ip's?


Report •

#2
February 13, 2015 at 03:17:37
I can add that i got 2 of my colleagues at work mixed up with this and 1 of the got the same problem as me, we both got tele2 and the other one got port 80 /443 open and can see that they're open at www.yougetsignal.com/tools/open-ports/
but when he tries to open other ports it's closed which we know why,
since he doesn't have any server using the port.

so 2 of us got the same problem with different routers but same internet supplier Tele2
So now i'm like

do i call Netgear support or Tele2 support


Report •

#3
February 13, 2015 at 03:19:33
Yes indigian I go through Modem > Router

My modem is a NETGEAR Cable Modem CME318

EDIT:
My friend that got the same problem is using the
router: Jensen Scandinavia wireless security
Model no. AL3000DG v1

message edited by Mickow


Report •

Related Solutions

#4
February 13, 2015 at 03:24:30
does the modem have a gui/webpage to look around or is it just a straight passthrough modem?

Report •

#5
February 13, 2015 at 03:26:59
My modem is just straight passthrough but my friend seems to have a Modem/Router thingy

Edit: i.gyazo.com/b969878462f8839131ae7edb96631d5b.png
my portforward

message edited by Mickow


Report •

#6
February 13, 2015 at 03:32:58
http://i.gyazo.com/8d0ba046591cf122... a pic on my Server properties

:going on lunch (at work)
would be awesome if you could find a solution
but i would this it's the internet supplier Tele2
/but i've had problems with ports on my router before


Report •

#7
February 13, 2015 at 03:33:27
so your modem is 'pre-defined' with your internet log in details already in?
what are the ports protocols that your are trying to open?
TCP or UDP,you need specific UDP port checkers to see if they are open.

you can check if it's a router problem by bypassing it and connecting straight to the modem.
make sure your pc firewall is ON.
open needed ports in the firewall and test.

can you run a command prompt and type ipconfig /all and post theresult.

message edited by indigian


Report •

#8
February 13, 2015 at 04:47:57
http://i.gyazo.com/59408391a65a078d... < Ipconfig/all (swedish)

Report •

#9
February 14, 2015 at 06:23:39
text is too small I can't read it and because it's a video I can't 'zoom' in.
Just press prtscr on your keyboard,open paint and paste for a screenshot.

Although by the look of it things are fine.
Router is giving out dhcp's from 10.0.0.2 onwards.

Did you give your pc the ip 10.0.0.2 fixed or is given by router?

message edited by indigian


Report •

#10
February 15, 2015 at 23:44:22
My router gave me 10.0.0.2 since i had 10.0.0.6 the day before i created this thread since i factory reseted it to see if that would work

http://i.gyazo.com/14b378332e7267b0...
http://i.gyazo.com/eace5006d7a19784...


Report •

#11
February 16, 2015 at 03:40:39
When you port forward you gave it an ip to forward to.
this ip should be the pc that is the 'server'.

if you let the pc get it's ip by DHCP then it can possibly change on every reboot.

Give your pc that is being the server a static ip then forward the ports to that ip.
Give it 10.0.0.2,also make the router start it's DHCP from 10.0.0.3
This way it cannot give out the 10.0.0.2 and cause clashes.

message edited by indigian


Report •

#12
February 17, 2015 at 00:23:46
I know I typed a wall of text which would be a little bothersome to read
"I've tested to lock my physical address to my local ip to make sure it does not change anything"

So I basically did lock my computer name thingy which i found at ipconfig/all to 10.0.0.2
= it wouldn't change

but will test the thing you said


Report •

#13
February 17, 2015 at 00:49:36
I got Standard-DMZ-Server at 10.0.0.2
and my Address reservation is on 10.0.0.2 with my MAC-adress

The TCP/IP-Config for LAN is
IP-address: 10.0.0.3
IP-subnet mask: 255.255.255.0

Use router as DHCP-server
Start-IP-address 10.0.0.3
End-IP-address 10.0.0.254

(actually changing the dhcp step right now so if i won't reply anymore =network down cause im at work and doing this through teamviewer) can't fix it from here then ^^


EDIT: So.. changing that just changed that my router "can't" give out network to anything outside of 10.0.0.3-10.0.0.254 so my router automatically removed the 10.0.0.2 thing soo.. yupp

message edited by Mickow


Report •

#14
February 17, 2015 at 01:40:51
maybe it should be like this http://i.gyazo.com/baf67307344cf030...

http://i.gyazo.com/cbc06a093b5711c2...
so my local and static ip thingy works
got 10.0.0.4 now cause of that change
can't really portforward the static ip

message edited by Mickow


Report •

#15
February 17, 2015 at 07:58:55
1st pic looks fine.
It tells me your router wants the LAN to be on 10.0.0.2 (router IP)
it starts giving out DHCP IP's starting from 10.0.0.3 which is correct.
how did you give your pc the static IP?

2nd pic confuses me as it has 2 network IP's?

10.0.0.4 & 192.168.1.3 ??

Can you show me a pic of your routers port forward page also?


Report •

#16
February 17, 2015 at 09:07:43
Post the results of a tracert yahoo.com for review. This will tell us if there is another private router in the mix.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


Report •

#17
February 18, 2015 at 01:00:43
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. With all Rights Reserved.

C:\Users\Mikael>tracert 10.0.0.4

Tracing route to Mikael-Dator [10.0.0.4]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms Mikael-Dator [10.0.0.4]

Trace complete.

C:\Users\Mikael>


Gotta love Windows 7 that does not have a valid key somehow


1 <10 ms <10 ms <10 ms READYSHARE [10.0.0.1]
is the main ip for the router /Yahoo.com below

message edited by Mickow


Report •

#18
February 18, 2015 at 01:18:43
http://www.tomshardware.co.uk/forum...
this guy got exactly the same problem as me and this is 2012

one guy thats helping the that thread is saying:
If your server is using a dynamic IP address, it has the potential to break the port forwarding as the IP address on the server can change anytime you reboot. Use a static IP address on the server and port forward to that address. Also make sure any firewalls you have running (including the windows firewall) is allowing that port to be used.
--
Pretty sure you can't portforward to a static ip? since the picture I showed here
http://i.gyazo.com/cbc06a093b5711c2...
there I try to connect to my static ip and it works ofc but you can't really portforward it
and static ip is only for LAN i've heard and got nothing to do with people from the globe trying to connect my server

message edited by Mickow


Report •

#19
February 18, 2015 at 03:49:41
C:\Users\Mikael>tracert yahoo.com

Tracing route to yahoo.com [206.190.36.45]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms READYSHARE [10.0.0.1]
2 1 ms 1 ms 1 ms 192.168.1.1
3 16 ms 23 ms 28 ms c213-100-72-1.cust.tele2.se [213.100.72.1]
4 15 ms 36 ms 27 ms ali8-tvds-1.vlanif7.tele2.net [130.244.4.113]
5 195 ms 200 ms 202 ms trh-pe-3.tengigabiteth9-2s450.tele2.net [130.244
.41.160]
6 28 ms 38 ms 32 ms bck-core-1.tengige0-1-1-2.tele2.net [130.244.64.
90]
7 36 ms 25 ms 20 ms gbg-core-1.hundredgige0-5-0-0.tele2.net [130.244
.39.26]
8 28 ms 31 ms 38 ms ams-core-2.bundle-ether1.tele2.net [130.244.205.
179]
9 42 ms 48 ms 40 ms lon24-peer-1.ae0-unit0.tele2.net [130.244.39.5]

10 51 ms 38 ms 41 ms ge-1-1-0.pat1.the.yahoo.com [195.66.224.129]
11 114 ms 115 ms 115 ms ae8.pat1.nyc.yahoo.com [66.196.65.61]
12 139 ms 116 ms 113 ms ae7.pat1.dce.yahoo.com [216.115.104.120]
13 146 ms 159 ms 157 ms ae-6.pat1.che.yahoo.com [216.115.96.81]
14 216 ms 169 ms 239 ms ae-8.pat2.dnx.yahoo.com [216.115.96.121]
15 183 ms 179 ms 185 ms ae-8.pat1.gqb.yahoo.com [216.115.96.122]
16 215 ms 199 ms 192 ms ae-0.msr1.gq1.yahoo.com [66.196.67.1]
17 197 ms 193 ms 196 ms xe-2-0-1.clr1-a-gdc.gq1.yahoo.com [68.180.253.12
9]
18 188 ms 204 ms 182 ms et-18-1.fab3-1-gdc.gq1.yahoo.com [67.195.1.81]
19 198 ms 182 ms 196 ms po-11.bas2-7-prd.gq1.yahoo.com [206.190.32.33]
20 195 ms 218 ms 193 ms ir1.fp.vip.gq1.yahoo.com [206.190.36.45]

Trace complete.

C:\Users\Mikael>

This is prolly what you asked for wanderer

message edited by Mickow


Report •

#20
February 18, 2015 at 05:19:31
192.168.1.1 <This...?
my static ip thingy is 192.168.1.3

192.168.1.1 in the browser brought me to this site
http://i.gyazo.com/c93be687dd808372...

message edited by Mickow


Report •

#21
February 18, 2015 at 05:24:08
The problem is you have 2 IP's going on.

10.0.x.x
192.168.x.x

Guessing one is modem the other is router.

Whst is IP of server pc?

message edited by indigian


Report •

#22
February 18, 2015 at 05:28:50
http://i.gyazo.com/c93be687dd808372... ye

http://i.gyazo.com/f2e1ba97c7e039c4...

message edited by Mickow


Report •

#23
February 18, 2015 at 05:31:18
Is that your modem or router?

message edited by indigian


Report •

#24
February 18, 2015 at 05:33:27
It clearly isn't my router no.
http://i.gyazo.com/38b1c582bed1df37... is my router: WNDR3800
and modem: NETGEAR Cable Modem CME318

Report •

#25
February 18, 2015 at 05:40:14
Looks like your modem is giving your router the 192 address.
Which explains a few things now.

So if you type 192.168.1.1 you should get the modem page?


Report •

#26
February 18, 2015 at 05:42:29
yupp as showed on the gyazo mp3 thingy
" http://i.gyazo.com/c93be687dd808372... "

But I got no idea what that stuff is

message edited by Mickow


Report •

#27
February 18, 2015 at 05:51:35
It says residential gateway.
Internet through apartment block?

Report •

#28
February 18, 2015 at 05:55:20
Could be.. I just loged into it with password "admin" ofc and exploring around

Report •

#29
February 18, 2015 at 05:56:58
Do you live in block of flats or similar or house?

Do you see any relevant info that pertains to your internet log in details?

message edited by indigian


Report •

#30
February 18, 2015 at 06:01:31
I live in a block kinda y

I went into lan at the site and added the 192.168.1.1 under mac adress
http://i.gyazo.com/f2e1ba97c7e039c4... on the right side

wasn't 100% which to use


Report •

#31
February 18, 2015 at 06:12:23
So if 192.168.1.1 is not your modem how do you get into your modem to input internet details?

Undo what you did and I'll get back later,got hospital appointment now


Report •

#32
February 18, 2015 at 06:17:18
http://i.gyazo.com/e4d19be628e7e761...
192.168.1.1 Something I just broke it seems like
----------------------------------------
http://i.gyazo.com/2dddf8655cca7d5d...
10.0.0.1 My router
----------------------------------------
And my modem is just... straight through? got no idea
maybe my modem is 192.168.1.1 which i just entered

added to LAN thingy in it with
IP 192.168.1.1
MAC address: 00:8E:F2:4B:F5:57
and name: Sjögren


Not sure if i should've used the MAC address 00:8E:F2:4B:F5:56 which is the LAN-port in the router seen on http://i.gyazo.com/f2e1ba97c7e039c4...
..

Sorry for s---ting out to much text to read

message edited by Mickow


Report •

#33
February 18, 2015 at 06:23:03
To much text is ok
Would you be ok for teamviewer in 7hrs or so?

message edited by indigian


Report •

#34
February 18, 2015 at 06:42:37
Would if I was home since using teamviewer atm from work

Report •

#35
February 18, 2015 at 06:54:09
So.... my "Modem" is a Modem/Router

= Modem/Router > Router > Computer
(1 input)

In otherwords I need to portforward at the Modem/Router too?
and I did balls up the Modem/Router just now so i probably need to factory reset it


Report •

#36
February 18, 2015 at 08:22:54
You have 2 IP's so there is another 'network' somewhere in the line.

It depends if those 2 IP's are yours.
If so we can fix the problem.

If your internet is passed through the buildings gateway then that's a different problem.

We also need to know how/where you input your provider details?

Do you plug phone line into modem then cat5 cable from modem into router?
(Not sure how internet works in your country)

This is almost how I have mine set up,it may help

http://jelnet.free.fr/forum/viewtop...

I let my router give out DHCP's.
Gave my server pc a static IP though.
Just made router give out IP's from server pc+1.

message edited by indigian


Report •

#37
February 18, 2015 at 09:21:42
Information on stuff(Paint Master)

Do you plug phone line into modem: No
it's the TV line

My router gives out DHCP which i need to check I guess


Report •

#38
February 18, 2015 at 09:23:36
I will try to factory reset my modem again... it kinda didn't change the problem that i couldn't login on my modem again

Report •

#39
February 18, 2015 at 09:47:07
If the tilgin is yours then we can sort it,very similar to the link I sent you.

Report •

#40
February 18, 2015 at 10:40:02
I would guess that the tilgin is mine..
http://i.gyazo.com/81ab093153f097b7...

Btw im not an expert and the thread you linked http://jelnet.free.fr/forum/viewtop...
my head bursts.

is there a youtube guide on this or something similiar?
/My skype is mikooo1994 btw


Report •

#41
February 18, 2015 at 11:06:45
Mickow your last posts picture shows invalid ip information. You can not have a gateway set for the 192x network when you have 10x for static ip.

The gateway has to be in the 10x subnet.

It is not a matter of having two ips but having two PRIVATE ip addresses in series.

Either the 192 router needs to be put in bridge mode or it has to have forwarding to the STATIC wan ip of your router which in turn will forward to the static ip of your server.

The question is whose router is the one on the 192 subnet?
If not yours you will not be able to port forward unless you can get the owner to forward or put in bridge mode.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


Report •

#42
February 18, 2015 at 12:13:12
The numbers I typed there, never pressed "ok" since i figured that it was incorrect

I will try to figure out what the 192 comes from.. I would think it's my modem somehow.


But maybe it would just be smarter to buy new s---?

+cause im stupid i f---ed up the:
http://192.168.1.1/vood/cgi-bin/voo...

tried to reset it but.. still can't connect again

message edited by Mickow


Report •

#43
February 18, 2015 at 12:32:36
It can be a common problem when your modem gives out DHCP.
Modem is 192.168.1.1 and gives out a DHCP which the router picks up.

Routers have their own agenda,hence the 10.0.0.1,usually router can go 192.168.2.1

So lets try this......

Leave modem alone and we'll stay with the 192.168.1.1
In the router at TCP/IP konfiguration for LAN put 192.168.1.2
255.255.255.0
at the anvanda routern som DHCP-server
start IP adress 192.168.1.4
slut IP adress 192.168.1.50

in this pic http://i.gyazo.com/81ab093153f097b7...
just change the 10.0.0.2 to 192.168.1.3 leave the others as is.

Forward ports to 192.168.1.3


Report •

#44
February 18, 2015 at 12:33:43
http://192.168.1.1/vood/cgi-bin/voo...

usually admin admin


Report •

#45
February 18, 2015 at 12:52:52
Modems don't give out ip addresses. They are pass through devices. Routers have dhcp servers.

admin admin is default for Netgear. This "modem" a netgear? If so what model?

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


Report •

#46
February 18, 2015 at 13:41:18
My AM200 gives out IP's,it has DHCP although it only has 1 LAN out port.

Report •

#47
February 18, 2015 at 14:04:37
This your am200?
http://support.linksys.com/en-eu/su...

Here is the manual
http://downloads.linksys.com/downlo...

Look at page 17. Linksys says its a modem but its a router if doing NAT/DHCP

Problem here is it should only be a modem. Look at page 17. To be a modem it needs to be bridged like I said previously "or put in bridge mode".

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


Report •

#48
February 18, 2015 at 14:36:48
#43 I'm trying to this now
#44 you know the part when I said you said "do not change anything etc" i did and can't login again.. BUT i just found out that i got this "Tilgin" thing and will remove it 2morrow after work
#45 Well seems like i had this Tilgin thing which is 192.168.1.1 which might be this whole problem
#46 -
#47-

So.. I'm 90% sure that my modem is actually bridged and this tilgin I got is messing things up.. and i guess you can factory reset the tilgin to so I can access it again


This picture guys.. http://i.gyazo.com/35d32c59aaa1b295...
Sorry for giving you guys false information, but will still do the steps that indigian said #43 if needed


Report •

#49
February 18, 2015 at 14:54:04
Why does your picture have a Netgear CME318 yet in post 46 you say is a AM200 which is a Linksys?

Accurate info is really important when it comes to technical advice.

You should have nothing between the modem and the router if you expect to get a public ip address on routers wan interface.

This means you need to remove the unidentified device that is between the modem and the router. The Telgin isn't what is showing up at 192.168.1.1

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's

message edited by wanderer


Report •

#50
February 18, 2015 at 18:46:29
✔ Best Answer
post 46 is mine,AM200 is mine :)

the tilgin opened when he went to 192.68.1.1
tilgin is the fly in the ointment we were looking for.
don't think Mickow knew it was even in there.

remove the tilgin from the loop,it's not needed.


Report •

#51
February 18, 2015 at 23:10:39
#50
Aight, I will remove it when I get home.
So I can skip #43 -?

#49 >#50 :^)


Report •

#52
February 19, 2015 at 04:53:52
skip #43?
probably not but let's see what gives with the tilgin out the way.
not sure what the CME318 is doing yet.
but we cannot have 192's and 10's again so probably we will need to do something in the router.

Report •

#53
February 19, 2015 at 09:18:57
Thank you guys for helping :)
I removed the Tilgin and everything is working fine, your help gave me alot of experience

Got a new IP that is working and all


Report •

#54
February 19, 2015 at 10:29:55
Ports forwarded ok then?

Report •

#55
February 19, 2015 at 11:43:07
Glad you got it working. Thanks for the update.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


Report •

#56
February 19, 2015 at 23:38:28

#54 Yupp, they open correct. :)
#55 That just solved a 1-2 year problem haha,

Report •


Ask Question