My toshiba laptop won't connect to the internet

November 29, 2012 at 13:27:44
Specs: Windows 7
I have a toshiba windows 7 laptop that will not connect to the internet. I have a linksys E 1500 wireless router that has been working fine till today. It says I have great connection but won't open any webpages. I tried hooking it manually to an ethernet cable and it still will not connect. Any help is greatly appreciated.

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#1
November 29, 2012 at 13:31:18
I need help with my laptop connection, any help is greatly appreciated

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#2
November 29, 2012 at 13:43:29
First, let's check and see if you're getting proper TCP/IP settings from your router. I would recommend connecting wirelessly at this point if that's how you normally connect to your network.

Once connected, open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

ipconfig /all

Once you've finished, copy/paste the output into a response on here so we can have a look.

For info on how to copy/paste from a command prompt window click on my name above and read my "how-to" guide titled, "Post the output of ipconfig (version 2)"

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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