My personal website works with home wifi only not outside

April 3, 2015 at 10:05:33
Specs: Windows 7
My personal website works with home wifi only not outside. it work at home wifi both on laptop and iphone. When I turn wifi off on iphone , it says website not found.
I tried outside on different computer. it does not work.
plz assist

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April 3, 2015 at 10:11:46
Do you have your own Domain Name? How did you create the site? If you used a website design software program, did you then publish/upload the page to the Host Domain?

More information would be helpful.

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April 3, 2015 at 11:27:56
Since iPhones only operate on wifi for internet etc... not surprising to find that when you switch wifi off you get the error message you quote?

As per beachyhbt - more info re' how you set up your personal website would be most useful? Do you have a registered domain or what?

To access one's own web-page it must be registered as domain of some sort; or else you know the ip address of your host computer (within your home) and know how to login to/access it that way?

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April 3, 2015 at 12:43:39
Yes. i have my own domain name.
I created the website in dreamweaver.
my webpage is :
I uploaded it to . the website used to work fine before.
recently I was replacing with new one. I deleted old site.
I used "File Zilla " to upload it.

message edited by harjinder

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Related Solutions

April 3, 2015 at 13:42:11
mmm I can certainly access it over the web; Safari browser on a Mac Mini system, both via wifi and cat-5/ethernet of course.

My comment re' iPhone and wifi is self evident?

I tried outside on different computer. it does not work.

What are you referring to in the above statement?

Any wifi connection outside your own home would of course require to to be able to logon to that wifi access point first; then barring some unknowns.... - allow you to access "your" website?

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April 3, 2015 at 14:09:13
Thanks trvir
I had tried at my work. may be blocked over there. but it does not open on my iphone using "LTE' but it works using wifi at home.
if website is ok , it should open on iphone using LTE, i checked another site (my friend's website) , it opens on iphone using both wifi and LTE.

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April 3, 2015 at 14:28:03
I'm not familiar with LTE - other than a quick look about it on the web...

Does your home system allow this facility? Has your iPhone ever worked that way at home?

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April 3, 2015 at 14:59:08
LTE is just internet data plan on phone like 3G, 4G,and latest is LTE . sorry, I meant to say when I open website on iphone using internet service on iphone vs using wifi.

problem is , when I try my friend 's website , i works both on my iphone as will as my work.

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April 3, 2015 at 16:31:28
I am able to get to your website also using wifi and mobile data.

Because your friend can access your webpage and a couple of members here can access the website I don't believe the problem is geographical.

The problem only appears to exist on equipment you personally have access to. My guess is there is a conflict somewhere on your side preventing the page from loading possibly due to testing the website before it went online.

You can try downloading an alternative browser on the different devices to test your webpage. They likely won't be affected by another browsers cached files.

Another thing you can try is clearing cached files and cookies from all of your equipment.

With Windows based computers you can use a program such as ccleaner to do this for you. If you decide to use ccleaner make sure any work you are doing isn't stored in temporary files because it will probably find them and remove.

For iOS you can go into settings and scroll down to Safari (if that is what you have been using) and clearing the website data from there.

message edited by btk1w1

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April 5, 2015 at 14:43:43
I tried safari, chrome on iphone it works only with wifi at home.
After switching to Data plan on phone, it does not work on either of browser. I tried reset the cache.
still same problem..

i can/tested open other personal websites (my friend's website) without any problem on iphone in both browser and using wifi and Data internet plan.

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April 5, 2015 at 15:36:04
Just to clarify - if you're away from "home" and with wifi enabled on your iPhone you can access the web, and other personal website...? This with no settings altered on your iPhone. Similarly using the data plan?

And if you use the data plan (at home) on your iPhone can you still access the web and other sites - but not "your" web site?

I'm wondering about things like proxies... and some odd interface within iPhone setup/config for using LTE...?

As I said earlier LTE is something I know not jot about so really phishing about for ideas - via google of course. Came across this article and "wonder" if per chance it "may" shed some light on what's amiss here? I note the mention of "hotspot" and wonder if per chance you're iPhone is set to that mode - and need not be so (and thus causing problems chez-vous).

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April 5, 2015 at 16:11:44
on iphone:
website opens only on home wifi
it does open when data plan (internet) is turned on phone at home & anywhere.

on computer:
it works on home wifi & ethernet direct connection (basically my home Comcast internet at home).

but when I check on outside of home (my work) it does not open.
As some friends said that they can see my website.

At work , I can open any site . ( I tried my friend's website, which opens OK- does not look like my website is blocked, (I checked host file at work normal without restriction)

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April 5, 2015 at 16:14:19
I had asked my friend at work to open my website using his iphone, it did not open for him too.

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April 6, 2015 at 03:01:23
So...your iPhone and that of your friend cannot connect to your website via the LTE route, only via wifi - wherever that may be?

Both you and your friend cann access your website from a computer via wifi/ethernet - except where you know access is blocked (i.e. at work).

That the problem exists for two different iPhone in different locations points to this beong a problem elsewhere. By that I'm thinking it may be something specific to LTE and how it operates. Might be useful to lean on your LTE provider, as it may be something they need to investigate further (and hopefully resolve). I have a feeling you may not be alone with problem as exists eithers, but it may not be well known?

Dns issues also come to mind - again an issue for your LTE support?

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April 6, 2015 at 08:25:57
I tried wifi at work it does not work on my iphone . But it works at home when I use my home internet service using wifi (also ethernet )

It does not work with LTE anywhere on iphone.

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April 6, 2015 at 08:53:17
If I understand your last reply (#14) correctly - you cannot connect your iPhone to the "company" wifi access point?

wifi (no connection) at work may be due to the access point (presumably it's provided by your company) having a lockdown applied; only permitted devices allowed to connect.

It's part of the standard wifi security routine - mac filtering... mac addresses permitted to connect "must" be on the list of those allowed in. If they're not on the allowed/permitted list - then no connection.

If you can connect to wifi at work and get to other websites but not "your" website.. that may be down to company firewall settings? How chummy/friendly are you with your company IT support?

It might be worth to ask them to have a look-see at the situation re' your iPhone and accessing your website via company wifi. Explain it's a test situation only and see if they will assist - if only to determine if there is block of sorts on the company wifi that is involved (at work). That you can access your website at home (over wifi) does seem to suggest your iPhone is basically OK; that the problem is elsewhere re' a given wifi point.

However I suspect that what you're saying is that you cannot connect to your website via the company wifi, but can do so at home. Also you can access other websites via the company wifi OK?

To clarify a little re' your friend's iPhone(?); can (s)he access your website via his/her iPhone using wifi and the LTE system?

Incidentally I can access your website via my iPad(2), iPhone5c and my Mac systems; and also a windows system - no problems; ethernet or wifi accordingly. I'm in the UK at present - that little place just the west of the EEC...

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April 6, 2015 at 10:45:00
I can connect to wifi at work and get to other websites (Except facebook or other social sites) but not "my" website. I tried my co-worker's website it works on my iphone using wifi at work.

I just checked with my friend having Android phone Samsung Galaxy (Not iPhone) he used internet data service for internet and he can open the website.

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April 6, 2015 at 11:57:46
What model iPhone do you have?

And again just to confirm LTE doesn't work on your iPhone anywhere...?

Sorry to be so pedantic about what does work and doesn't work and when/where.

It appears that this is an issue with some/all iPhones and LTE; depending in som instances on which company provides the LTE facility.

and this Youtube video goes through one way to resolve it...

and another:

The above came via google trawl - this is the first page of the responses - of which there are several...

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April 6, 2015 at 13:01:00
I have iphone 5
yes, when I turn the Data Plan internet on (LTE) it does not open the website.

I checked it on iphone6 (with LTe data ) also, it did not open. however it opened on samsung galaxi.

surprisingly, my iphone opens my friend's website on my iphone using LTE.
Iwill try the links you sent.

Thanks for your help.

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June 4, 2015 at 13:50:11
Was there ever a resolution to this? I have multiple sites returning 404 over LTE, but load just fine via WiFi.

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June 4, 2015 at 14:25:57
not yet. still same issue

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June 4, 2015 at 17:27:25
Where is your website stored? Within your home network (NAS, PC?) or on a public host?

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June 5, 2015 at 10:03:16
On public host.
The actual issue is :
non of the iphone model (AT&T service in USA ) opens the website using data plan (LTE, 4G or 3G).
Although other Samsung phones can open the website.

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June 5, 2015 at 10:12:03
That "might" be an issue with AT&T; deliberate policy?

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