Solved My new PC's internet access won't work.

August 22, 2012 at 12:32:10
Specs: Windows 7
I have two PCs with the same problem. The ethernet port on the motherboard does not recognize an Internet connection. I'm running Win 7 64 bit Pro on both. My older PC needs to have the enternet cable disconnected before Windows boots, then once the OS is all booted, I plug the ethernet cable back in and I get an internet connection. On my new PC, I had to go into Device Manager and delete the ethernet card ( not the drivers) then reboot. Windows then recognized the card and connection and the Internet works. What is causing this? One PC is an Intel I-7 quad core, the new one is an Intel I-7 six core. Both hardwired to the Belkin N router. My old XP PCs do not have this problem. Does anyone know what is causing this? Thanks

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August 22, 2012 at 13:11:45
✔ Best Answer
The two most likely suspects are:
1) hardware issue
2) driver issue

To start with, I'd look for newer drivers in both cases and I'd install them if you find them.

Also, I would reset the TCP/IP stack on both computers. To reset your TCP/IP stack first o pen a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

netsh int ip reset c:\resetlog.txt

Note If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

Then reboot the computer.

If none of the above works, you may have bad NIC's.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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August 22, 2012 at 13:56:46
Thank you! I'll try that!

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