Solved My internet only works in safe mode

December 10, 2012 at 10:31:46
Specs: Windows XP
I have tried everything to find out what is blocking my internet connection from working in regular mode for more than 30 seconds. My internet connection works just fine when i boot in Safe mode with networking and thats it. Can you please help me find what is blocking my internet connection on my computer! here's my hijack logfile if you need to look at it
Running processes:
C:\WINXP\System32\smss.exe
C:\WINXP\system32\winlogon.exe
C:\WINXP\system32\services.exe
C:\WINXP\system32\lsass.exe
C:\WINXP\system32\svchost.exe
C:\WINXP\system32\svchost.exe
C:\WINXP\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINXP\system32\NOTEPAD.EXE
C:\Program Files\IObit\Game Booster 3\gbtray.exe
C:\Documents and Settings\Vartotojas\My Documents\Atsiuntimai\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.lt/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\20.1.0.24\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Norton Identity Protection - {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files\Norton Identity Safe\Engine\2013.1.0.32\coIEPlg.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7529.1424\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Norton Identity Safe Toolbar - {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files\Norton Identity Safe\Engine\2013.1.0.32\coIEPlg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINXP\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINXP\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINXP\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [tvncontrol] "C:\Program Files\Common Files\Comodo\tvnserver.exe" -controlservice -slave
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINXP\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files\Pando Networks\Media Booster\PMB.exe
O4 - HKCU\..\Run: [Raptr] C:\PROGRA~1\Raptr\raptrstub.exe --startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINXP\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINXP\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINXP\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINXP\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Start GeekBuddy.lnk = C:\Program Files\Comodo\GeekBuddy\launcher.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: KZod - {10954C80-4F0F-11d3-B17C-00C0DFE39333} - C:\Program Files\KZod\KZod.exe
O9 - Extra 'Tools' menuitem: KZod - {10954C80-4F0F-11d3-B17C-00C0DFE39333} - C:\Program Files\KZod\KZod.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINXP\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINXP\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\WINXP\system32\guard32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINXP\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINXP\system32\browseui.dll
O23 - Service: COMODO LPS Launcher (CLPSLauncher) - Comodo Security Solutions Inc. - C:\Program Files\Common Files\Comodo\launcher_service.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: COMODO Dragon Update Service (DragonUpdater) - Unknown owner - C:\Program Files\Comodo\Dragon\dragon_updater.exe
O23 - Service: GeekBuddy Remote Screen Protocol (GeekBuddyRSP) - Comodo Security Solutions, Inc. - C:\Program Files\Common Files\Comodo\GeekBuddyRSP.exe
O23 - Service: „Google“ naujinimas“ paslauga (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: „Google“ naujinimas“ paslauga (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\20.1.0.24\ccSvcHst.exe
O23 - Service: Norton Identity Safe (NCO) - Symantec Corporation - C:\Program Files\Norton Identity Safe\Engine\2013.1.0.32\ccSvcHst.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINXP\system32\GameMon.des.exe (file missing)

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End of file - 8373 bytes


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✔ Best Answer
December 16, 2012 at 15:22:46
ah i got it fixed . seems that my Comodo firewall was blocking the internet


#1
December 10, 2012 at 10:46:37
It would seem like it's something loading after bootup in a "normal" boot.

What changes have you made recently?

It's possible you've been hit by a malicious website. Have you run antivirus/antimalware scans?

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
December 10, 2012 at 10:58:31
No changes were done untill this happend i was just working on the internet as usually and it started to disconnect each 5mins so i refreshed and it got worse it didnt even connect anymore.
Yeah i tried so scan with malware and norton it found nothing on malware but found 6 threads on norton so i deleted them but still nothing happens

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#3
December 10, 2012 at 11:55:26
First, I would ensure you have the most up-to-date drivers installed for your network interface. If that doesn't fix the issue, I would try uninstalling the device from Device Manager. Reboot, let Windows "find" the hardware and install it (again, with the most recent drivers).

Once you've done the above if you're still having issues the next thing I would do is reset your TCP/IP stack. To reset your TCP/IP stack first open a command prompt window (ie: Start >> Run >> type cmd and hit Enter) and perform the following command:

netsh int ip reset c:\resetlog.txt

Note If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

Then reboot the computer.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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Related Solutions

#4
December 10, 2012 at 14:33:37
Yeah when i did all that it showed that my network connection is connected.But it doesnt send any packets so it still doesnt work

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#5
December 10, 2012 at 15:17:17
At this point your next move would be to try another network interface. If your existing one is built onto the motherboard buy a NIC (network interface card) that will fit your motherboard (check for a free slot & slot type first) and then install the new NIC and disable the onboard one in the BIOS before booting into windows.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#6
December 10, 2012 at 19:00:45
It could help to try a dissimilar interface card, to force windows to use a different driver. Or you could try a plug-in USB wireless adapter, for ease.

But it may be that the difference in behavior between safe mode and full mode is something else being loaded. You can troubleshoot this by opening msconfig. Press ctrl-r; type msconfig, hit Enter. In XP there might be a diagnostic option on the first tab, not sure, but I would go directly to the startup tab, sort by Enabled, and then disable half of them, noting down which ones. Now reboot and see if that makes a difference. If not, try disabling the other half and reboot.

If that doesn't do it, go to the Services tab and check Hide MS services, and then do the same process there. If you find a difference, narrow down until you find the culprit.


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#7
December 11, 2012 at 07:22:52
Actually, if you're running XP, I wouldn't bother with msconfig.

I have used, and still use (on my XP machine) the following tool:

Startup Control Panel by Mike Lin

Click on the link, download and install it. Once installed, you'll find the applet named Startup in your Control Panel.

I said at the outset I figured this was something loading after bootup (based on the same deductive reasoning Paul employed) but you assured me nothing had changed. I should have responded with, "Nothing you know of......"

Regardless. You might try using Startup Control (or msconfig) to remove all unneccessary programs and applications from the startup sequence and see if that fixes the issue. If it does, enable one item at a time and reboot until you find the one that makes the network interface stop functioning.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#8
December 16, 2012 at 15:22:46
✔ Best Answer
ah i got it fixed . seems that my Comodo firewall was blocking the internet

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#9
December 17, 2012 at 07:29:25
That'll do it alright! LOL

Thanks for getting back to us and letting us know what the issue was.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#10
December 18, 2012 at 01:16:46
I will advice you install a new browser on the PC and make sure NO Proxy is set. If it work then lets know the browser you used that is not browsing.


Thanks.


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