My internet is not working

February 18, 2016 at 16:37:49
Specs: Windows 7, 2.4gHz/4GB
My internet doesn't work on any device, but on my laptop, I can only access a few pages, but not the main ones such as Google or Facebook, Youtube, Steam and others.. This site is working fine but I don't know why other ones won't.. I am using Windows 7 and the pages only work on IE.
On my router login page, I have a few things on the Logs : "Detect UDP port scan attack, scan packet from (IP)" "DROP TCP SAMBA Request" "ACCEPT UDP SAMBA Request"
I will provide more info if needed ! Thanks

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February 18, 2016 at 22:11:34
Hard to know where to start, could be so many things.

Lets get the basics right.

Run - Windows Repair

Disable your antivirus program before running Windows Repair.
How to Temporarily Disable your Anti-virus

Start at Step 1 ( very important ) do all the steps until you get to the final step ( Repairs ) Reboot when finished.
Right click on the exe & click on > Run as administrator.

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February 19, 2016 at 06:42:12
chipping in a very basic suggestion... Have you tried simply rebooting the router - NOT resetting it?\

Also does the problem persist with both ethernet and wifi connections?

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February 19, 2016 at 08:53:33
Just to avoid any chance of confusion, by rebooting the router I think trvlr means just turning off the power for about half a minute then putting it on again. Definitely worth a try.

Always pop back and let us know the outcome - thanks

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February 19, 2016 at 09:18:10
Good point to clarify rebooting routine (as per Derek)

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