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My DSL modem keeps kicking me offline

January 5, 2010 at 20:31:30
Specs: Windows 7

I'm currently using DSL internet connection and my computer's wireless. The model is 2701HG-B and it always showed me these two pages when I got kicked offline. Both of them said "The Broadband Link Is Currently Not Available" then the first one give me two options either reboot system or techinican detail. The second one gives me the option check connection. I've tried all options and all didn't solve the problem. I've been kicked off like 3-4times/1-2min, my friend told me to do something to the setting so I can get more connection but eventually it didn't work. When I got kicked off my modem's light is normal I think, but I am sure is not restarting. I tried restarting my network, unplug and reset my modem, resetting the network thing and reinstall the DSL thing again..all didn't work.

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#1
February 26, 2010 at 18:34:48

I actually think i figured this out, and of course by accident. If your cable modem and router are too close together, try to separate them. I unplugged my router completely to just plug into modem and then it magically started to work...so the frequencies must mess it up!

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#2
February 26, 2010 at 18:38:01

Most likely they just needed to be restarted so they could talk to each other. Great you got it working. After all, that's the whole point of a tool, that you can use it..

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