my computer hang when i open an intenet linked software.

February 17, 2012 at 03:39:14
Specs: Windows 7
my desktop computer hangs when i use internet linked software like Mozilla and internet explorer. When i got hang i can't do anything but to press the restart on my CPU. But i can access only in Yahoo messenger and skype. It's really weird, I've been using it for a long time but i just only encountered it now. I tried to use my computer in safe mode with networking and it all worked! but why isn't it working in my normal mode. it's so hard. Please Help me! I always need my computer for my school work.

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February 17, 2012 at 04:10:43
When safe mode works okay but normal mode doesn't, it usually means you've recently installed a third-party device driver that Windows does not like, or you've recently installed a third-party firewall, antivirus, or cd-burning software (they all install their own drivers) which Windows does not like.

The reasoning behind this is that Windows does not load any third-party drivers (except network driver) or third-party firewalls or antivirus in Safe Mode, which means it's most likely a driver issue which is preventing Windows starting normally.

So try to remember the last thing you installed just before the problem started, and remove it in safe mode.

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