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My computer cant find me My Book Live

July 21, 2011 at 04:02:51
Specs: Windows 7

Im hopeful someone can help me! I just bought a new Home Network Drive - "My Book Drive" and have set up as per instuctions. However, my windows 7 computer cant locate it! even when I plug it directly into the computer. The tech guy at Western Digital said something is blocking it. I have tried uninstalling McAffee and it still doesnt work! any help please...

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#1
July 21, 2011 at 09:30:31

did you give it a ip address?
can you ping that ip address?

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#2
July 21, 2011 at 10:28:22

Im afriad I didnt ever get that far! I connected it to the router - and put in the Set up dvd. The computer cant find the network drive so not set up!. However, the tech guy manually mapped it for me - so says nothing wring with network drive, must be something on my computer blocking it! so thats as far as i have got...... I can access it from my desk top - but only as an external hard drive.
Thanks

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#3
July 21, 2011 at 15:23:18

since you are connected to it via the pc is there a management page on the drive for setting up its ip address, users, shares, quotas etc?

you would want to get into this management utility and make use the drive is set to get a dhcp ip. Then connect it to the router. Logon to the router and see under connected devices what ip address it has.

ping that ip address. successful?
http to that ip address. get a management page?

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How to properly post a question:
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