|As I said, there is no reasoning with him, as he simply denies everything. We just have to suck it up. Nobody said life was fair.|
This is seriously too bad.
I hate people who take advantage and it's obvious this person is.
I would begin complaining to whomever you signed the contract with. I suspect it's not the same person in charge of the IT. Also, if there is anybody else suffering with the same situtaion you can speak to, if you all band together, perhaps you can get something done.
You should at the very least be able to do operating system updates and updates for antivirus. If you can't, that's a serious problem because as exploits and new viruses are found, you're unable to update your software to compensate and protect yourselves, and your systems. This goes beyond "unfair" and completely into "unethical, immoral, and illegal".
If you try to run these updates and they don't work, then there is definitely something fishy and it's entirely possible the people you signed said contract with don't know about what's going on and if you bring this to their attention, may take steps.
Unless this contract specifically says you get internet access only and no ability to download, then the IT guy is in breach and you have a legal case. If a picture is worth a thousand words, what are a few videos, complete with date/time stamp worth in a legal case?
It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.