Dear All, I have an ongoing problem which I posted about before and thought I had half-solved, but now cannot work it out. My pc refuses to talk to my router. Here are the facts: I cannot log on to my router using 192.168.0.1 I know my router is fine, as I can connect using my laptop, through any of the ports. And I know the leads are all fine for the same reason. The little indicators on the router say that it is connected to my pc, and the light on the ethernet card says it is connected to the router. I thought it might be the fault of the ethernet card, so I changed the driver a few times, uninstalled it, reinstalled it - all the time with windows saying to me "this device is working properly. Honestly, go and have a cup of tea and put your feet up - this device is just fine" So, not wanting to trust windows too much, I went and bought a new ethernet card. No difference. I thought it might be the pci slot, so I have shifted it around. No difference. Windows is even saying to me that it has found a local area connection - which, when I look at the properties, says it is connected at 100mbps. I can "disable" and "enable" at will and it seems perfectly happy to lie to me, and say that it is connected. What am I not checking? What more can I do? I have no device conflicts. I have two different browsers - (FireFox / IE) - so I am fairly confident its not a browser problem - there is just zero communication taking place. I only just noticed this forum, so this is a re-post (I've closed the other thread down), but hank needed to know that I obtained an IP address automatically If anyone has any ideas (other than the axe solution - which it really won't take much to push me into) then I would be massively grateful. Many thanks as ever Tom

If you have an opportunity to get on another computer and download a free program called winsockfix.zip it will fit easy on a floppy Put it in that computer and run it. Perhaps you have a corrupted winsock. Just search the name winsockfix.zip in the google browser and it will come up. I did not note that your laptop gets online in the other forum so that rules out a router problem.

Thanks for keeping onto this one, Robbie. I just tried that - no luck, unfortunately. Tom

Are you using DSL or cable? If you are using DSL go to your router settings and make sure that obtain ip address automatically is turned of and ppope is enabled. you have to type in your user name and password for you to be connected to dsl. if you are using cable, than make sure obtain ip address automatically is on in your router settings.

Are you sure that 192.168.0.1 is the routers address? Most router's I've worked with use 192.168.1.* or 192.168.2.*. Is it only the router that you can't access, or can you not get out the the Internet either? To save time, I'll assume it's the latter and recommend some basic troubleshooting steps: 1) Connect your computer to the router with an ethernet cable. Is the link LED on the computer's network card lit? Is the link light on the router's port lit? 2) Does the computer have an IP address? Is it in the same subnet as the router (e.g. 192.168.0.*)? 3) Can you ping the computer's IP address from the computer? 4) using ipconfig, is there a gateway address listed? Can you ping it? 5) You say you can't logon to the router. Can you logon to sites on the internet? If any one of these steps fails, please post back and let us know. If none of them fail, please post back and let us know that also. Either way, we'll have something more to go on.

Shaun - its DSL, but I cannot connect to the router. (I know its working by using my work laptop through it - but because this is a VPN I cannot access the router using this machine - and I don't have admin rights on it) iamc - yes, I have the right router address (but I've also tried the other suggestions, too...!) it is both. To take your questions: 1) yes and yes 2) No its not - but then it never was. 3) I can ping it 4) No gateway address listed 5) No In case it helps the analysis, here are the results of ipconfig /all: w2000 IP Configuration Host Name...: mycomp Primary DNS Suffix . . . .: Node Type: Broadcast IP Routing Enabled . . . : No WINS Proxy Enabled . . . : No Ethernet adapter Local Area Connection 2: Connection-specific DNS Suffix .: Description. . .: [ethernet card name] Physical Address . . . .:00-50-FC-EC-E0-17 DHCP Enabled: Yes Autoconfig: Yes Autoconfig IP Address . . :xxx.xxx.xxx.xx (not posting it on the internet!) Subnet Mask . ...:255.255.0.0 Default Gateway: DNS Servers: and thats it. Typing that out, some things seem wrong (like IP Routing Enabled = No) but I have zippo experience of this stuff, so feel like a total dolt. Many many thanks for your ongoing effort Tom

This is probably the one piece of information that we need to know. It's not going to be an address that's accessible from the internet anyway, so you're safe posting it. Does the address start with 169.254.*.*?