Login delays on wireless outside our network

Hewlett-packard Probook 6550b core i5 52...
August 25, 2010 at 04:15:05
Specs: Windows XP
We have HP Probook 6550b laptops running WINXP SP3 on a Windows 2003 server domain. They work great when connected to our network. When users take the laptops offsite & connect to a wireless network, they experience delays up to 10 minutes when they try to login. There is also a delay when trying to launch MSOffice applications from the start menu. When the wireless is disabled, the login times are normal. We have DELL Latitude E5500 laptops that do not experience these slowdowns offsite. Any advice or insite to this issue will be greatly appreciated.

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#1
August 25, 2010 at 05:46:46
When users take the laptops offsite & connect to a wireless network, they experience delays up to 10 minutes when they try to login

I suspect the issue is the mobile units are trying to authenticate to the DC (ie: login to your domain) and that's why the long pause. Unless they're connecting to a part of your domain with network access to your DC, this isn't going to change unless you change how they login.

Try giving them a separate Local user account on the laptop itself that doesn't connect to the domain. Then, when the user is out of office, they select that profile from the "Log on to" pulldown menu. When at the office, they select the one showing the domain.

Test this one one laptop first to iron out any issues before deploying on all laptops. Oh, and I wouldn't make those Local Administrator level accounts unless you want to give the users the ability to make changes and install software.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
August 25, 2010 at 08:38:27
Curt,

Thank you. The issue is that we are moving away from the DELL laptops which seem to work fine from home on wireless networks. We would like to use the HP 6550b laptops. I was inquiring to see if there were any differences between the DELL wireless & HP wireless to see if there was an issue elsewhere. I know a local login would work. Administration would like not to confuse the users with 2 logins. We have 75 laptops currently being used in the hospital. 17 of these are HPs.


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