Try plugging it in to a desktop in the back usb ports. Those on the motherboard will have the best power supply for usb. If the desktop sees and can use the device, then there could be an issue with the ports on the laptop. Likewise, try plugging another usb device into the port the wireless adapter was using. Something like a mouse or keyboard.
If the port works with that, then the port is working, but it could be a power issue. Laptops typically have different power issues than desktops. Some have under powered ports.
Has the boss added any other usb devices that might be drawing power from the wireless adapter?
I'm just suggesting a few tests before we rule anything in or out. Let's isolate the problem. If all of the hardware is working, then we'll look at any possible software changes.
Oh, and try a different USB cable. They do go bad periodically. And there are a few different kinds.
According to Wikkipedia . . .
"Powered USB
Powered USB uses standard USB signaling with the addition of extra power lines. It uses 4 additional pins to supply up to 6A at either 5V, 12V, or 24V (depending on keying) to peripheral devices. The wires and contacts on the USB portion have been upgraded to support higher current on the 5V line, as well. This is commonly used in Point of Sale applications and provides enough power to operate stationary barcode scanners, printers, pin pads, signature capture devices, etc. This standard was developed by IBM, NCR, and FCI/Berg. It is essentially two connectors stacked such that the bottom connector accepts a standard USB plug and the top connector takes a power connector."
So consider your cable as well.
~mlitty
Don't put a question here?