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Linksys AP/Router problem

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Original Message
Name: tgreif
Date: February 3, 2004 at 12:01:33 Pacific
Subject: Linksys AP/Router problem
OS: 2k
CPU/Ram: p3/933
Comment:

I've got a Linksys BEFW11S4 access point/4-port router that just started blinking the "DIAG" red led on the front panel. I can no longer connect through it. The net connection is ok since I can connect direct to the modem. I've tried powering it of and on to reboot, I've hit the reset button on the Linksys and nothing changes. I can't even connect to it with the browser by entering the local IP of 192.168.1.1

Is this puppy dead, or is there anything else to try?


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Response Number 1
Name: Analyst
Date: February 3, 2004 at 13:02:53 Pacific
Reply: (edit)

Pretty much, yes. Contact Linksys support and as soon as they hear about the diag light staying on, they'll pretty much tell you it is shot. Then it becomes a matter of whether or not it is under warranty.


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Response Number 2
Name: tgreif
Date: February 3, 2004 at 13:13:32 Pacific
Reply: (edit)

I was afraid of that. The led doesn't stay on steady, it just blinks continuously. Same verdict?


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Response Number 3
Name: Analyst
Date: February 3, 2004 at 14:05:12 Pacific
Reply: (edit)

I'd think so. It doesn't cost anything to call Linksys. Give them a shot.


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Response Number 4
Name: cellis
Date: February 4, 2004 at 06:06:38 Pacific
Reply: (edit)

Hi,
I had this problem when i installed my old linksys router at a friends house.
The diag light was on. I called the cable provider and it was the mac address change from his equipment to my router that the cable broadband didnt understand.
They updated their details and i reset my router and it worked fine.
So call your broadband provider to check the MAC address is correct on their system.



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Response Number 5
Name: tgreif
Date: February 4, 2004 at 08:38:52 Pacific
Reply: (edit)

Linksys tech support told me it's a dead indian. If the "Diag" led blinks continuously, it's a total hardware issue. Gave me a RMA number to send it in. Luckily I saved the receipt. The one year warranty runs out in 3 weeks.


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Response Number 6
Name: Analyst
Date: February 4, 2004 at 14:03:27 Pacific
Reply: (edit)

Kewl beans, man.


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