Laptops Won't Recognize Wireless Network

June 18, 2011 at 17:37:12
Specs: Windows XP

I have a Linksys WRT110 wireless router that has never given me any problem. All of the sudden, after a storm blew through yesterday, none of the laptops in my house (PC running Vista and Mac) will recognize my wireless network. I have a desktop computer and BluRay player hardwired to the router and the internet works fine on them through the router.

The problem is not that I can't connect or lose connection, the wireless network isn't showing up as existing anymore, like it has disappeared. Any suggestions on how to tell if the router is still working correctly would be most appreciated.


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#1
June 18, 2011 at 17:43:45

I'd power everything down and start fresh. Remove power completely - pull the plugs.
Restart. See if the wireless starts working. If not:
Write down the settings you have. There is a reset button on most routers. This restores the device to factory settings. Use it per operating manual instructions.
Post back the results...

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#2
June 18, 2011 at 19:18:48

Thanks for the response. Let me say first that I am a total novice when it comes to networking so you may have to explain things in more depth. I had already tried completely powering down and unplugging everything - several times. I had also tried the reset button but only held it down for a short time. I read somewhere that for this router the button needed to be held down for ~30 seconds. I did this and now my other laptops show an available wireless network named 'linksys' with a very strong signal but unsecured with no password. Is it possible that resetting changed the name back to a generic 'linksys' and removed my previous password? I don't see how a router outside of my house could have a strong as signal as what is showing up on this 'new' network. How do I check to see what the wireless network is named coming from my router and if it still does (or does not) have a password?

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#3
June 18, 2011 at 21:38:16

If you still have the cd that came with the device, run it.
The setup wizard is downloadable from here if no cd:
http://homesupport.cisco.com/en-us/...

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