Hello, Having issues with my broadband LAN connection, and even my ISP has given up. I’ve recently moved from Bell Sympatico to Rogers Hi-Speed – I’ve never got my PC to work with the Rogers modem, but my fiancée’s Mac works fine with the modem. Here are the details: • PC is plugged directly into modem; there are no issues with limited on no connectivity – it says the LAN is “connected” • ISP was able to detect connection, but could not explain lack of Internet activity • ipconfig release and renew have done nothing – according to ISP, the IP address is fine (ie. It is not starting with “169.254” • TCP/IP protocol set to obtain IP and DNS server addresses automatically • I’m seeing very low packet volume received • Norton Firewall is disabled/Windows XP firewall is off as well • Network card is Broadcom 440x 10/100 Integrated Controller • Driver edition is 4.25.0.0 It is evident to me that something is blocking the connection – I’ve had this happen to me before when I would try to use broadband wired connections in various hotels. Wireless connections always worked though. My only alternative is to have the Geek Squad visit my home for $149.99 plus tax. Would like to avoid this! Many thanks, D

"...Rogers modem, but my fiancée’s Mac works fine with the modem" Sounds like her mac is the one that registered with the ISP via the modem. If the isp was doing physical address mapping to ip - that would explain what you experienced. You start simple: go to a cmd prompt and type ipconfig /all note your ip address, dns server(s) and gateway Can you ping your ip address? Can you ping the gateway ip? Can you ping the dns servers? Post the results. Imagine the power if you knew how to internet search

Thanks wanderer, Below are the ipconfig /all results. Should I try to pings as you suggested? Thx! Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\WINDOWS\system32>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : HIDDEN Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : Yes WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ k Connection Physical Address. . . . . . . . . : 00-13-CE-44-AA-91 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.102 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 67.69.184.227 67.69.184.163 Lease Obtained. . . . . . . . . . : January 14, 2008 8:52:19 PM Lease Expires . . . . . . . . . . : January 15, 2008 8:52:19 PM Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : phub.net.cable.rogers.com Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont roller Physical Address. . . . . . . . . : 00-14-22-E0-B6-E4 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 99.231.38.102 Subnet Mask . . . . . . . . . . . : 255.255.254.0 Default Gateway . . . . . . . . . : 99.231.38.1 DHCP Server . . . . . . . . . . . : 99.231.26.1 DNS Servers . . . . . . . . . . . : 64.71.255.198 Lease Obtained. . . . . . . . . . : January 14, 2008 8:17:39 PM Lease Expires . . . . . . . . . . : January 14, 2008 9:07:45 PM

Disable the wireless adapter and try again. Might just remove the dns entry. I read it wrong and answer it wrong too. So get off my case you peanut.

Yes ping these: IP Address 99.231.38.102 Default Gateway 99.231.38.1 DHCP Server 99.231.26.1 DNS Servers 64.71.255.198 So whos wireless network are you getting on? Imagine the power if you knew how to internet search