LAN connection, DSL connection, no data flow

Microsoft Windows xp professional w/serv...
September 30, 2009 at 06:34:29
Specs: Windows XP
I searched all over the internet (and this forum), but could not find any similar problem. Maybe you can help?

I got a brand-new PC which is running Windows XP Pro with SP3. I have set up the internet connection via DSL modem using the Networking tools. Upon OS start, the LAN connects (I figure this is a connection with the modem, cause there is no network, just this one PC). Whenever I want to connect to the DSL service provider to go online, the "dial-up" takes forever, often prompts errors (768 and the like), but when it connects, there is no data flow whatsoever.
I know the modem and DSL splitter are working (my laptop running Vista (of all things) connects w/o problems). The internet provider checked the DSL line and did not find any problems.
All TCP/IP settings and the like are set on automatic.
Could it be that the onboard network card is in the sh...? Any ideas?


See More: LAN connection, DSL connection, no data flow

Report •


#1
September 30, 2009 at 06:56:22
Nothing should be dialing. What is a DSL splitter?

How do you know when a politician is lying? His mouth is moving.


Report •

#2
September 30, 2009 at 07:25:40
I'm thinking by "splitter" you may actually mean "filter". I know with my DSL, the only line that doesn't have a filter on it is the actual DSL line that plugs into the modem. All my phone lines have to have a filter on them or they won't work and neither will the DSL.

Typical setup is as follows:

Phone line >> DSL Modem >> Network Cable >> SOHO router or PC

Incidentally, if you can afford the $40 to $50, it's well worth your time to purchase a SOHO router with 4 LAN ports and connect your DSL modem to it's WAN port and your client(s) to the LAN ports.

Your dialup modem should not be attempting to dial anything as dialup and DSL are two completely different things.


Report •

#3
September 30, 2009 at 13:08:52
Yes, the splitter is a filter, which filters or splits the DSL from the phone line. And the setup is the same as Curt described.

When I wrote "dial-up" I did not mean it in the true sense of the word. Sorry for the confusion. The modem has a connection with DSL, but I have to log on to an ISP (that's what I meant by "dial-up"). And this log-on (the handshake) takes forever. And the few times it does finally connect with the ISP, there is no data flow.

So you think it's the modem after all? Even though it worked fine with my laptop?


Report •

Related Solutions

#4
September 30, 2009 at 13:20:09
I don't think it's the modem if it worked with the laptop. Boot it to safe mode & try to connect.

How do you know when a politician is lying? His mouth is moving.


Report •

#5
September 30, 2009 at 13:36:33
Since the issue is with you connecting to your ISP, your best bet is to call their support line and get them to help you. They're a lot better equipped to help you since they know your (their) setup and we don't.

Report •

#6
September 30, 2009 at 13:46:36
Hm, I haven't tried safe mode yet. Why not?! I'll do that tomorrow (it's not my own PC, thank God).

No, the ISP hotline isn't helping, I called them twice already and they are unable to help.


Report •


Ask Question