Is my router defective?

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April 6, 2011 at 05:40:08 Pacific
Specs: Windows XP

I just bought a new linksys e3000 router. I have a Static IP internet connection. I called my ISP to ensure that I had all the right IP information programmed in my router (DNS numbers and all). I was able to program my router, save settings, reboot (the usual stuff) When I look at the status of my LAN connection it shows that I'm connected to my router, I get an IP of 192.168.1.xxx, subnet 255.255.255.0, gateway of 192.168.1.1. When I open my browser and try to browse to a website whether I click on a favorite or type in the address, when the browser tries to go the the website it shows 192.168.1.1 in front of the www.google.ca or whatever and I can't get to any webpages. Any ideas as to what could be causing this?

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April 6, 2011 at 07:07:11 Pacific

Connect to your router's management interface. Somewhere within it you should be able to check and see if it's connected, or, be able to do a ping test to an external website.

I suspect the issue is your internet connection. If it is, call your ISP back and get them to double check the WAN settings on your router for you. Also, check to see if your connection to the ISP requires a password and username.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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