|Connect to your router's management interface. Somewhere within it you should be able to check and see if it's connected, or, be able to do a ping test to an external website.|
I suspect the issue is your internet connection. If it is, call your ISP back and get them to double check the WAN settings on your router for you. Also, check to see if your connection to the ISP requires a password and username.
It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.