Internet speed oscillating due to modem

Zoom 5654 x5 ethernet/usb adsl 2/2+ mode...
November 4, 2010 at 09:59:20
Specs: Windows 7
Hello Everyone.
I have purchased a Zoom X5 ADSL modem to run with my At&t service. It runs ok, however, a lot of times, the speed connection drops, and then back up. I have contacted my isp, and everything is good on their end.
When I connect my old modem, it works just fine, and the speed is solid.
I am trying to find out if it is a setting in the Zoom that I do not have right. I need that modem because it has 4-port instead of 1-port (like my old one).
Any ideas will be greatly appreciated.

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November 4, 2010 at 10:05:08
That is not a modem but modem/router/switch.

Check your firewall settings in the unit would be a good place to start.

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November 4, 2010 at 10:09:37
Thanks for the answer!

What should be the settings of the firewall?
If the settings are correct, what would be the next step?


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November 4, 2010 at 10:11:26
To determine if the firewall is causing the issue disable it. If you still keep getting fluxuations then we know the issue is somewhere else.

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