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Internet Connection Problem

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Name: Shaz444
Date: July 25, 2009 at 04:42:02 Pacific
OS: Windows XP
CPU/Ram: Intel P4 1.6 GZ
Subcategory: Wireless
Comment:

I have high speed internet connection from Rogers. I have 4 computers where it works fine. But one laptop I am not able to connect to the internet. I have ran network diagnostics from System Info & it came up with DNS failed, so I changed it manually, still nothing happened! I can see the wifi icon showing connected mode, my drivers are intsalled, & my firewall is not blocking any connection. I have manually assigned IP addr. It was working this connection to the internet previously BUT when I enabled my local area cable connection to connect to another notebook via ethernet RJ45, the wifi got messed up! What shall I do next??? My spec's are:
ip addr : 192.168.2.4
subnet: 255.255.255.0
defualt gateway:192.168.0.1



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Response Number 1
Name: guapo
Date: July 25, 2009 at 15:57:41 Pacific
Reply:

ip addr : 192.168.2.4

defualt gateway:192.168.0.1

That's your problem. The IP address & the default gateway are on different subnets.

How do you know when a politician is lying? His mouth is moving.


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Response Number 2
Name: Shaz444
Date: July 25, 2009 at 18:04:59 Pacific
Reply:

Thanks for your reply Guapo, I tried changing the ip addr in the same subnet, ie 192.168.0.2 for wifi ip addr & default gateway 192.168.0.1 but still same problem persists.
1.There is wireless connectivity.
2.The network drivers are installed
3.I can ping the default gateway with success
Any help appreciated.


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Response Number 3
Name: guapo
Date: July 25, 2009 at 18:38:11 Pacific
Reply:

If you can ping the default gateway, that's a step in the right direction.

Some other things to check are:
is encryption being used?
is there a second firewall, such as Norton blocking the connection?

How do you know when a politician is lying? His mouth is moving.


0

Response Number 4
Name: Shaz444
Date: July 25, 2009 at 21:34:49 Pacific
Reply:

I have totally uninstalled rogers anitvirus & firewall but still same problem. What else can I try? Funny, everything looks fine but unable to browse internet.


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Response Number 5
Name: guapo
Date: July 26, 2009 at 16:29:47 Pacific
Reply:

Try to ping
google.com

&

74.125.45.100

Do either, both or none of those reply?

How do you know when a politician is lying? His mouth is moving.


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Response Number 6
Name: Shaz444
Date: July 26, 2009 at 19:53:37 Pacific
Reply:

I tried to ping google.ca but it didn't work, it says "bad command etc"
Tried to ping 74.125.45.100 but it said:
request timed out.
What is the next step ?


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Response Number 7
Name: guapo
Date: July 27, 2009 at 06:01:54 Pacific
Reply:

The next step is open a command prompt & run

ipconfig /all

Post the output.

How do you know when a politician is lying? His mouth is moving.


0

Response Number 8
Name: Shaz444
Date: July 27, 2009 at 18:15:39 Pacific
Reply:

Windows IP Configuration
Host name:Shaz
Primary Dns Suffix:
Node Type:Unknown
IP Routing Enabled:Yes
WINS PRoxy Enabled:No
Ethernet adapter local area connection:
Connection-specific DNS Suffix:
Description:Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address:00-03-25-1C-B3-93
Dhcp Enabled:No
IP Address:192.168.0.4
Subnet MAsk:255.255.255.0
Default Gateway:192.168.0.1
Ethernet Adapter Wireless NEtwork Connection 2:
Connection specific DNS Suffix:
Description:Intel PRO/Wireless 2200BG NEtwork Connect
Physical Address:00-OE-35-8E-47-9C
Dhcp Enabled:No
IP Address:192.168.0.8
Subnet Mask:255.255.255.0
Default Gateway:192.168.0.1


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Response Number 9
Name: guapo
Date: July 28, 2009 at 16:34:41 Pacific
Reply:

You have both the wireless & the wired adapters enabled at the same time. Use one or the other. Secondly, I don't see any DNS entries. Since you are using static IP addresses, you need to enter DNS too.

How do you know when a politician is lying? His mouth is moving.


0

Response Number 10
Name: Shaz444
Date: July 29, 2009 at 13:16:40 Pacific
Reply:

I can't seem to find wired enabled connection. Any ideas where it could be found under?? If I can't find it than shall I un-install & re-install wifi network adaptor?
I have manually entered DNS, is it alright to do it manually? It is strange, the wifi connection status says "excelllent connection"? But unable to browse internet!!!


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Response Number 11
Name: guapo
Date: July 29, 2009 at 14:31:08 Pacific
Reply:

DNS can be entered manually. The connection should be in view network connections under my network places.

How do you know when a politician is lying? His mouth is moving.


0

Response Number 12
Name: Shaz444
Date: July 31, 2009 at 04:20:02 Pacific
Reply:

Ok I entered DNS settings, but still unable to get an internet connection? I have disabled the LAN connection but still not working? Any other suggestions?


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Response Number 13
Name: guapo
Date: July 31, 2009 at 05:00:55 Pacific
Reply:

What IP addresses did you enter for DNS? Run ipconfig /all on a working machine & compare the two.

What else is running on the laptop? Is Norton or something similar blocking the connection?

How do you know when a politician is lying? His mouth is moving.


0

Response Number 14
Name: Shaz444
Date: August 1, 2009 at 17:08:53 Pacific
Reply:

Yes I checked the ip addresses on both & matched them, I checked the Rogers Protection(firewall & anti virus), it was also disabled, nothing worked!!! I ended up formatting the HDD & fresh install of Win XP, & installed everything again, the internet connection worked until I installed Vuze Bit torrent dnload, than the whole problem came back!!! Also when I enabled my LAN connection the wifi got disconnected. Any ideas what is going on??? I think it was after Bit torrent install but I could be wrong & I am not sure. I will have to format & re-image the whole system 2nd time, it sucks!!! Any help appreciated?


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Response Number 15
Name: guapo
Date: August 2, 2009 at 15:57:22 Pacific
Reply:

I was never really a fan of bit torrent. If you haven't reformatted a second time, you can run Hijack This & post the log. I'd be glad to look at it. It can be run from a CD if you can't connect to the net.

How do you know when a politician is lying? His mouth is moving.


0

Response Number 16
Name: Shaz444
Date: August 3, 2009 at 10:09:46 Pacific
Reply:

Thanks for your help. I have formatted the hdd, but I have experiemented with the OS. When I enable LAN connection the wifi gets no internet browsing on any browser! But when I disable the LAN completely it becomes browsable and everything is fine. May I know why is this happening? How can I enable both at the same time? Any help appreciated?


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Response Number 17
Name: guapo
Date: August 3, 2009 at 23:21:57 Pacific
Reply:

It's working the way it's supposed to work.
Enabling both at the same time is not recommended.

How do you know when a politician is lying? His mouth is moving.


0

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