Internet connected, cannot access

Dell INSPIRON 1501
February 6, 2009 at 11:09:42
Specs: Microsoft Windows XP Home Edition, 1.695 GHz / 893 MB
I have a desktop computer and a laptop. The internet says it is connected on the desktop, however the deskop is unable to access the internet (msn, websites, etc). The laptop cannot pick up the network for the wireless router either. I tried also just to see what happened on my PS3, and it couldn't connect to the internet either.

MSN and my PS3 troubleshooters say that it is a DNS related problem. I have tried to flush the dns, make sure all the ips and what not are correct.

My router is a linksys, wireless-g broadband router. My ISP is cogeco. I have tried the DNS ips that cogeco listed on their site, but they seem to not be working...

Thank you for your help.


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#1
February 6, 2009 at 11:29:15
can you ping the gateway ip?
can you ping the isp's dns servers?

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#2
February 6, 2009 at 11:34:09
i can ping the gateway ip
i cannot ping the ISP's dns servers.

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#3
February 6, 2009 at 12:20:03
connect your pc directly to the modem not the router. Now can you ping the isp's dns servers?

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Related Solutions

#4
February 6, 2009 at 13:24:46
how do i do that?

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#5
February 6, 2009 at 15:17:14
So, neither the hard-wired connection nor the wireless are working? Have you reset the router?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#6
February 6, 2009 at 15:54:27
yes, i've tried resetting the router. and i had no gateway ip when i directly linked it.

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#7
February 6, 2009 at 17:32:02
What happens if you connect the desktop directly to your modem?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#8
February 6, 2009 at 17:36:12
the gateway is not set and no dns server is set.

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#9
February 6, 2009 at 20:21:51
What does ipconfig show?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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