Internet communications logging software?

January 20, 2011 at 18:45:01
Specs: Macintosh 10.5.8
There is one page of my own website I cannot access from my office (java runtime error). But, when I take my computer home, it accesses the page just fine. Only difference besides IP address on my end is a DSL modem at the office (firewall disabled) vs a cable modem at home. My provider tells me the problem is on my end. Is there any sort of internet communications logging software that will pinpoint exactly what is happening?

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January 21, 2011 at 09:05:07
Sounds like your Work may either have Content Filtering turned on on their firewall or they do not have the latest Java installed. Try updating the Java on your computer at work. If it is the same computer then the problem is they have content filtering that is blocking something on that page.

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January 21, 2011 at 09:54:34
"I cannot access from my office "
"when I take my computer home, it accesses the page just fine"

The major difference between work and home, assuming these are different isps, is DNS. I would suspect this is the source of the issue since you can access the main site from both places.

One way to perhaps see if there are differences between the two dns servers is do a nslookup yoursitename from each and compare the results.

I would also suggest a third site test just to confirm your observed results. Go to a internet cafe and try your access from there. If it works like at home I would call the work ISP and explain what is going on. The problem would be on their end.

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