internet browsers not opening.

December 28, 2012 at 22:45:19
Specs: Windows XP, 32

i have windows xp , nd dere is a prob all of a sudden.....browsers are not even opening ..firefox or chrome.... m using internet explorer by opeing from any file...... nd i dont understand what should i do? help me .!!!!!!

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#1
December 29, 2012 at 08:04:11

Are you opening the browsers from shortcuts, or directly?

If you are using shortcuts, there is a chance that something has corrupted them. I would try opening them directly, they can be found in the program files. your other choice would be by windows R to open then run window, and then typing chrome.exe. This should open directly.

If this process fails, I would advise (probably either way) restarting in safe mode with networking and downloading malwarebytes, and running. Post back the log if it finds anything.

:: mike


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