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Installed XP INTERNET WONT WORK!

hp pav. desktop
January 4, 2008 at 16:55:11
Specs: XP, 3

Hey,
PLEEEASE HELP INTERNET WONT WORK!!

Vista came on my new hp computer. I had been having
problems so i bought XP. after installing it I tried
accessing the internet, it said "webpage unavailable while
offline".

i clicked on the 2 computer logo in the systray, my 1394
Connection Status shows no activity.

I edited the properties of my tcpip (internet protocol) and
i put in our ip address and subnet mask. (using my
roommates information on his comp)

still doesnt work.

before i installed XP internet worked fine. now it's down. I
DONT KNOW WHAT TO DO??

other things like my audio are not working, and i have a
number of yellow ?'s in my "other device" area in device
manager.
the network adapter doesnt have ?'s on it.

so i know i need to update those drivers, unfortunatly I
HAVE NO INTERNET>.... i'm plugged in the back. please
help.

I'm real lost and i need some help. I hope i didnt spend
200 bux on nuthin. thanks..

also more specs :

amd athlon 64 X2 Dual core proc. 4200+

2.2 Ghz,


PLEEEEEZE HELP!!!

staticSleep


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#1
January 4, 2008 at 17:52:28

How is your computer connected to the Internet, DSL, cable, dial-up?

The 1394 connection is your firewire, which is not normally used for the Internet connection. Do you have any other connections, such as "Local Area Connection"? If so, that would be the one you should configure.


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#2
January 4, 2008 at 18:04:55

You need to tell us more on how do you connect to Internet. Whether connect directly to DSL/cable modem or through a router.

Type the following command in command prompt, and make sure it shows the correct IP, netmask, gateway and DNS of your network. Try to ping your own IP and gateway IP later.

ipconfig /all

Good luck..


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#3
January 4, 2008 at 18:35:44

You have some problems...
I suspect that you do not have a driver for your NIC card so you can get to the internet and download the other drivers you need...

My suggestion is this...

Get the model # of your HP computer...go to a friends house and get on the internet...Go to www.hp.com and search for the drivers you need for the model comptuer you have for XP...NOT for Vista...probably different drivers...

If you can find the driver for your NIC card, and install it, then you can probably get your HP on the inet and get the rest of the drivers you need...

When you open Device Manager and see all those yellow "?"...this means the driver is not working and you will need to find drivers for EVERY yellow "?" you have...

Good luck


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Related Solutions

#4
January 4, 2008 at 19:04:31

Iam no expert, but I think the the message "webpage unavailable while
offline".
explains it, open internet explorer, then "file" and make sure "work offline" isn't checked, same problem with a relatives computer, that fixed it.

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#5
January 5, 2008 at 07:20:27

ok, so i installed a different ethernet port, and internet is working. but now i have two more problems.

my audio still doesn't work. (not sure what type of audio card, i think it's built in the AMD proc.) I went into volume control and it said something about "there are no mixer devices avail."

by clicking on sounds and audio devices properties, it shows audio codecs, legacy audio drivers etc...

under device manager it shows this:

maybe one of these needs to be fixed?

as far as the legacy driver thing: seems to be fine... i'm lost!

just so you know, i had vista on here, formatted it to xp, and i had these problems, went back to vista, was ok, small problems, decided to go back to xp, vista was annoying me, this happens.

thanks for your help guys!!!!!!!!!!!!!


oh,
and i installed my video card drivers and it works, but when i restarted my computer the settings made everything big again,


staticSleep


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#6
January 5, 2008 at 19:16:55

Go to HP's website and download the proper audio and video drivers for your model of computer.

Life's more painless for the brainless.


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