|I'm able to connect to your website and browse no problem. |
I tried a ping by hostname and by IP but get no response. I then tried a traceroute and got the following:
5 18.104.22.168 (22.214.171.124) 8.993 ms 11.11 ms 9.208 ms
6 edtnabkdgr01.bb.telus.com (126.96.36.199) 10.637 ms 8.532 ms 9.184 ms
7 CHCGILDTGR01.bb.telus.com (188.8.131.52) 56.112 ms 51.340 ms 56.327 ms
8 ge-11-1-6.er1.ord7.us.above.net (184.108.40.206) 44.737 ms 61.510 ms 44.177 ms
9 xe-2-2-0.cr1.ord2.us.above.net (220.127.116.11) 54.739 ms 54.163 ms 50.624 ms
10 xe-0-1-0.er1.ord2.us.above.net (18.104.22.168) 43.147 ms 106.263 ms 44.916 ms
11 22.214.171.124.allocated.above.net (126.96.36.199) 43.843 ms 47.921 ms 48.139 ms
12 asw-c23.r01.ord02.singlehop.net (188.8.131.52) 55.523 ms 52.474 ms 54.588 ms
13 * * *
14 * * *
15 * * *
Whatever is at hop 13 is not responding to ICMP requests.
This isn't unusual. There is no law that says you have to reply to ICMP so some of the routers on the internet do not. I suspect in this case, hop 13 is very close to your server if not the actual physical location of the server your website is on.
Anyhow, the site is working so somehow or other your IP address, or entire domain, has been blocked. You may need to talk to whomever admin's that site and see if they can't figure out what's going on with your ability to connect to your website.
It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.