|Yes but you did not uninstall the drivers, I asked you to in the device manager. Services are a whole nother area. So now that you have me somewhat confused (is he in the device manager or services?) but here is what I can guess: IF the cable guy came and hooked up the gateway, other than resetting the wifi (which I have got to assume is built into your Gateway), the cat 5 cable would work simply by plugging it in, so I would check the back of the computer, the cat 5 cable connection and make sure it is plugged in firmly, unplug it and click it back in, follow it to the gateway, unplug it and plug it back in. IF the cable guy didnt do his job, then your daughter has no wifi, everyone has a red "X" and nothing works for anyone. But that isn't the case, your daughter has a connection off of the same gateway device (unless there is another device not mentioned). Her wifi connection works ok. IF cable guy mucks up the settings, no wifi, no internet for anyone. So the settings to connect to the gateway to the internet must be correct or so it would seem, unless your daughter is getting a wifi signal from some nearby source, other than your gateway??? Once the Cable guy has the correct internet settings(which is often just plugging it in), generally the only thing he may have to configure is a wifi password. Your cable connection, direct to your PC should work as soon it is connected on both ends, regardless of whether the wifi settings were or were not set. Since you have not tried uninstalling the drivers listed under ethernet as in #21, I cannot go further there. As for your missing drivers, you go to gigabyte, support/drivers and you input the model of the motherboard you listed above. It will take you to a page with all the drivers needed for that board, be sure to get the ones for your version of windows. The missing drivers could literally be any number of drivers, chipset, sdcard reader, graphics etc. one has to eliminate what is installed and try to figure which ones are the suspects. That last part can require a little know how and trial and error. You never did say why exactly the gateway was replaced. Is your internet better, slower or the same as with the other Gateway?|
To sum up:
.5 try unplugging power to said gateway, wait a minute, plug back in, then wait a couple of minutes as it takes a bit for it to cycle through a test, and the lights start blinking, and it comes back online.
1. Check the connections unplug/replug. Does that help?
2. uninstall the drivers under ethernet, do not delete them, restart, they will re install,See if that helps.
The 2 missing drivers will still likely be 2 missing drivers, not sure if they play a role as the network drivers (ethernet) are installed. Gigabyte for the missing.
3. Call the Cable co, they can check to see if their Gateway has a solid connection to their service, usually without sending anyone to your house.
Sometimes they recycle gateways/routers/modems and you get a dud, but if it is a dud, why is the daughter getting wifi access, why are your connections showing no connections when you have internet, tho you say its slow cause you don't pay top buck, is the speed the same as before he swapped this gateway? Windows 7 or 8?
Cheers for tonight.
To err is human but to really screw things up, you need a computer!
message edited by HopperRox