i am at a lose why my ethernet card will not ping. i have given it a ip address and uzsed the auto address but still nothing. I have tried three differnt cards in this pc and non of them will ping (192.168.0.1). windows xp shows that the card is working ok but no ping (request timed out) any ideas

what is the error message when you ping?

It may not be your NIC card, could be ping.exe

request timed out

Do you have your firewall running? if so shut it off

Trying pinging 127.0.0.1 and see what happens. What OS are you using. What sort of cable?

when i pinged 127.0.0.1 i got request timed out. windows xp pro with cat 5 cable through a 8 port mini hub.I do not have a fire wall.

Go to start/run/command and press enter. In the dos window, type ipconfig and lets see what you have for an ip address.

ethernet adapter local area connection
connection dns suffix........
ip address...................192.168.0.1
subnet mask..................255.255.255.0
defaut gateway...............

ppp adapter alactel speettouch connection

connection dns suffix ........
ip address...............217.45.46.211
subnet mask..............255.255.255.255
default gate way ........217.45.46.211

(the speed touch connection is for yhje internet which is a usb connection)

You need to put the ip address in you ethernet adapter, not the ppp adapter.

the ppp address is asigned by the isp. this connection is for the internet. which works fine it is the thjernet connection which i have a problem with

you should be able to ping your loopback address of 127.0.0.1

no i keep getting request timed out.

i can ping 4.2.2.2 which is a local loo[p address

Local loop address?? Ok, now I'm lost. As Brian stated, you should alway be able to ping the loopback adapter of 127.0.0.1. What is this 4.2.2.2 thing?

no i keep getting request timed out.

i can ping 4.2.2.2 which is a local loo[p address

Do me something, goto your dos prompt and pipe your tcp/ip settings to a text file and post it right here.

C:>ipconfig > ip.txt [enter]

bring-up the text file and copy it here

Better yet do a :

C:>ipconfig /all > ip.txt

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\steven>ipconfig

Windows IP Configuration

Ethernet adapter Local Area Connection :

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.0.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :

PPP adapter Alcatel Speedtouch Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 217.45.46.211
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 217.45.46.211

C:\Documents and Settings\steven>

This is not a valid subnet mask. Did you put in this manually or is it obtained automatically?

IP Address. . . . . . . . . . . . : 217.45.46.211
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 217.45.46.211

automatically this is for the inter net. eveb though it is a adsl line it is a dial up connection

Check you hosts file and make sure you have this in it.

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

----------------------

It's located C:\winnt\system32\drivers\etc

make sure 127.0.0.1 localhost is there.

This is normal. On a dial up connection the default gateway will be the same as your address. I didn't realize this was a dialup which I assume is using PPP. PPP does not pass the subnet mask and gateway info to the client because there is no need for it. The client simply sends and receives IP packets through its PPP interface; no routing decisions are to be made and subsequently there is no need to apply a subnet mask.

The problem is probably the lack of route back to you. You may need to add a static route to your routing table with the ROUTE ADD conmmand. Pipe a ROUTE PRINT to the post and we'll see what we can do.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\steven>route add

Manipulates network routing tables.

ROUTE [-f] [-p] [command [destination]
[MASK netmask] [gateway] [METRIC metric] [IF interface]

-f Clears the routing tables of all gateway entries. If this is
used in conjunction with one of the commands, the tables are
cleared prior to running the command.
-p When used with the ADD command, makes a route persistent across
boots of the system. By default, routes are not preserved
when the system is restarted. Ignored for all other commands,
which always affect the appropriate persistent routes. This
option is not supported in Windows 95.
command One of these:
PRINT Prints a route
ADD Adds a route
DELETE Deletes a route
CHANGE Modifies an existing route
destination Specifies the host.
MASK Specifies that the next parameter is the 'netmask' value.
netmask Specifies a subnet mask value for this route entry.
If not specified, it defaults to 255.255.255.255.
gateway Specifies gateway.
interface the interface number for the specified route.
METRIC specifies the metric, ie. cost for the destination.

All symbolic names used for destination are looked up in the network database
file NETWORKS. The symbolic names for gateway are looked up in the host name
database file HOSTS.

If the command is PRINT or DELETE. Destination or gateway can be a wildcard,
(wildcard is specified as a star '*'), or the gateway argument may be omitted.

If Dest contains a * or ?, it is treated as a shell pattern, and only
matching destination routes are printed. The '*' matches any string,
and '?' matches any one char. Examples: 157.*.1, 157.*, 127.*, *224*.
Diagnostic Notes:
Invalid MASK generates an error, that is when (DEST & MASK) != DEST.
Example> route ADD 157.0.0.0 MASK 155.0.0.0 157.55.80.1 IF 1
The route addition failed: The specified mask parameter is invalid.
(Destination & Mask) != Destination.

Examples:

> route PRINT
> route ADD 157.0.0.0 MASK 255.0.0.0 157.55.80.1 METRIC 3 IF 2
destination^ ^mask ^gateway metric^ ^
Interface^
If IF is not given, it tries to find the best interface for a given
gateway.
> route PRINT
> route PRINT 157* .... Only prints those matching 157*
> route CHANGE 157.0.0.0 MASK 255.0.0.0 157.55.80.5 METRIC 2 IF 2

CHANGE is used to modify gateway and/or metric only.
> route PRINT
> route DELETE 157.0.0.0
> route PRINT

C:\Documents and Settings\steven>

...........................................

so what do i need to do

I want to no why he can't ping his loopback address? he does not need to add a "route add" command to a dail-up account.

route print > test.txt and copy the contents of test.txt to post it.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\steven>route print
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 40 95 30 15 e9 ...... Realtek RTL8139/810x Family Fast Ethernet NI
C #2
0x20004 ...00 53 45 00 00 00 ...... WAN (PPP/SLIP) Interface
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 217.45.42.241 217.45.42.241 1
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.1 192.168.0.1 30
192.168.0.1 255.255.255.255 127.0.0.1 127.0.0.1 30
192.168.0.255 255.255.255.255 192.168.0.1 192.168.0.1 30
217.32.137.73 255.255.255.255 217.45.42.241 217.45.42.241 1
217.45.42.241 255.255.255.255 127.0.0.1 127.0.0.1 50
217.45.42.255 255.255.255.255 217.45.42.241 217.45.42.241 50
224.0.0.0 240.0.0.0 192.168.0.1 192.168.0.1 30
224.0.0.0 240.0.0.0 217.45.42.241 217.45.42.241 1
255.255.255.255 255.255.255.255 192.168.0.1 192.168.0.1 1
Default Gateway: 217.45.42.241
===========================================================================
Persistent Routes:
None

C:\Documents and Settings\steven>

I am not sure where this is going????

Hey Brian or Glen on another note. I have users that connect with an analog or ISDN line to the network. It seems they are able to connect, but are having problems accessing certain application, like MS Outlook. Network connections prevent etc.....Not an application problem, but what got my attention above is that only some of those users have the same default gateway as assigned ip address and they have a subnet of 255.255.255.255, which completely throws me for a loop. I am trying to find out what the group has in common. Is it possible for some users only to come in on PPP and some on a different protocol? depending which route or subnet they are coming from?
Appreciate any feedback, and don't understand or heard of a loopback address of 4.2.2.2

I really don't this guy is doing something right, I have never heard of a loopback address of 4.2.2.2 either???